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Workhuman · 2 weeks ago

Data Analyst, Customer Analytics

Framingham, MA

Full-time

Hybrid

Mid Level

$80K/yr - $105K/yr

3+ years exp

Workhuman is a company focused on bringing more humanity to the workplace through its innovative cloud-based applications. The Data Analyst, Customer Analytics role involves conducting analyses and building dashboards to provide insights that drive strategy and enhance customer performance, while collaborating with various teams across the organization.

Human ResourcesSaaSSoftware

No H1B

U.S. Citizen Only

Responsibilities

Conduct analyses and build dashboards to create insights that direct our strategy to maximize customer performance

Partner across the Customer, Finance, and Go-To-Market operations organizations, as well as internally with the Business Analytics team and our partner Data Platform technology team

Maintain, expand, and improve our end-to-end infrastructure of data models and dashboards

Query, analyze, and visualize big datasets via a combination of writing SQL and building dashboards using data visualization tools

Build production-grade data models and deliver dashboards that promote stakeholder alignment and transform data into actionable insights

Qualification

SQLData visualization toolsData modelingDbtIntellectual curiosityBusiness intuitionCommunication skillsProject management

Required

Proficiency in querying, analyzing, and visualizing big datasets via a combination of writing SQL and building dashboards using data visualization tools

Experience building production-grade data models. Experience with dbt is a plus

Strong communication & project management skills and a highly collaborative approach to problem-solving

Intellectual curiosity and strong business intuition

Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role