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Seneca Holdings · 3 months ago

Training and Quality Coordinator

St. Louis, MO

Full-time

Onsite

Mid Level

3+ years exp

Great Hill Solutions, LLC is part of the Seneca Nation Group, focusing on federal government contracting. The Training & Quality Coordinator will support the Bureau of Medicine and Surgery with records processing services, including training coordination, data collection, and project management for the retirement of service treatment records.

BankingFinancial ServicesFinTechInsurance

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Draft, organize, and manage all aspects of training – NMRA SOPs related to NSIPS, Manifesting Systems, and internal ROI

Develop, implement, and operate programs to train NMRA personnel on the functions of their job, this requires the contractor to learn all NMRA processes and train new employees and provide continuing education for existing employees, while also looking for process efficiencies

Monitor NMRA staff members, including active duty, civilian, and contractor staff to ensure mandatory annual training is completed in a timely manner

Develop, implement, and operate programs to train external personnel, most often active duty, on how to properly process and mail STRs, how to properly use the STR Tracking Tool, and other various required training courses. Training sessions may be conducted weekly or bi-weekly as needed via telephone conference or Teams

Develop, implement, and operate programs to ensure internal quality meets the standards set by the Standard Operating Procedures of NMRA

Qualification

Training coordinationQuality assuranceMicrosoft Office SuiteSecret Security ClearanceMedical records managementHighly organizedMilitary experienceAdobe CaptivateDefense Collaboration ServicesTeam playerIndependent self-starter

Required

3+ years of experience in a training and/or quality assurance environment

Experience in coordinating well-managed training sessions from start to finish

Experience using the Microsoft Office Professional Suite, including Office, Word, Excel, and PowerPoint as well as traditional and modern job training methods and techniques

Possess an active Secret Security Clearance or have the ability to obtain and maintain a Secret Security Clearance