NC America · 1 day ago
Social Media Marketing Manager (Contract)
United States
Contract
Remote
Senior Level
$35/hr - $42/hr
6+ years expNC America is seeking a talented Social Media Marketing Manager to strategize and grow their social media accounts for multiple game titles. The role involves developing channel strategies, creating engaging content, and managing community interactions to enhance brand visibility and engagement.
Computer Games
Responsibilities
Develop and implement social media strategies aligned with brand goals
Set specific channel growth objectives and report on ROI
Create and curate engaging content for various platforms including X.com, Instagram, YouTube, Discord, and TikTok (e.g., text, images, video)
Analyze social media data to identify trends, measure performance, and optimize strategies
Stay updated on social media trends and new features
Manage social media accounts and campaigns, including posting and monitoring
Engage with followers, respond to comments and inquiries, and resolve issues
Collaborate with other departments to ensure consistent messaging and improvement of community experience
Represent NC America as an online spokesperson for gaming brands
Discord Moderation and Management
Maintain a safe and positive community environment on Discord
Enforce Discord server rules and guidelines consistently and fairly
Moderate discussions and manage user interactions
Handle user reports, resolve disputes, and address conflicts calmly and professionally
Assist users with questions and concerns
Monitor server activity and identify potential issues or violations
Qualification
Required
Bachelor's degree or equivalent combination of education and training, and experience
6+ years' social media management experience and/or social media agency with an emphasis in gaming or entertainment
Experience in social media channel growth and community building, especially with short-form video platforms like TikTok, Instagram Reels, and YouTube Shorts
Deep understanding of social media performance, listening, intelligence, and reporting
Undeterred by quick turnaround times, multi-step approval processes, and trying new things
Good at paying attention to details, communicative, self-motivated, and works well with others
Keeps up to date with social media, community, and gamer trends
Highly self-motivated and enthusiasm for NCSOFT products
Skilled communicator with excellent verbal, presentation, and written communication skills
Preferred
Familiarity with PC & console gaming marketing (PlayStation, Xbox, Steam) a plus
Basic proficiency using image and video editing software
Company
NC America
NCSOFT is a premier digital entertainment company with global presence and 4,000+ employees.
Irvine, California, US
11-50 employeesFunding
Current Stage
Early StageLeadership Team
Claire K.
Sr. Human Resources Business Partner
Company data provided by crunchbase