Technical Service Specialist jobs in United States
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Eaton · 3 months ago

Technical Service Specialist

Eaton is a leader in liquid filtration, seeking a Technical Service Specialist to support their North America and global sales teams. The role involves developing techno-commercial proposals, providing technical support, and facilitating training related to filtration products.

Electric Vehicle
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Responsibilities

Serve as a key technical resource supporting the North America and global sales teams, distributors, and product end users with accurate product and application knowledge
Develop and produce professional techno-commercial proposal packages for standard and configurable Filtration product lines
Evaluate commercial and technical requirements of requests for proposal, advising customer of conflicts and making recommendations for changes
Review incoming project orders and transmit them to the engineering and project coordination teams
Assist in facilitating in-house and field training on filter sizing, pricing, application, and function to help in the development of market channels’ filter system knowledge
Maintain current market knowledge and other job skills through participation in field study, internal and external educational opportunities, and industry affiliations
Provide feedback to the engineering and sales team to support new product and market development
Assist the marketing and pricing teams in development and maintenance of product literature and price guides
Analyze data and prepare quarterly reports on product line sales performance
Participate in periodic ad-hoc projects in support of sales, marketing, and operations goals
Engage in intradepartmental learning and cross-training to broaden product knowledge
Support the customer service team by responding to customer phone calls and emails as needed

Qualification

Industrial technical salesFiltration product knowledgeSalesforceERP platform experience’s degreeAnalytical skillsCommunication skillsTeam collaboration

Required

Bachelor's degree from an accredited institution AND Minimum one (1) year of experience in industrial technical sales, manufacturing operations, or engineering OR Minimum four (4) years of experience in industrial technical sales, manufacturing operations, or engineering
Must be able to work in the United States without corporate sponsorship now and within the future
No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Chanhassen, MN / Tinton Falls, NJ will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation

Preferred

Bachelor's degree in business, engineering, or physical science from an accredited institution
Knowledge of industrial liquid filtration applications
Experience working with Salesforce or other customer resource management (CRM) system
Experience working an industrial manufacturing enterprise resource planning (ERP) platform

Benefits

Health and Welfare benefits
Retirement benefits
Programs that provide for paid and unpaid time away from work

Company

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere.

Funding

Current Stage
Late Stage
Total Funding
$0.6M
Key Investors
Michigan Economic Development Corporation
2023-06-22Grant· $0.6M

Leadership Team

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Craig Arnold
Chairman and CEO
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Gerard Devito
Vice President and Chief Technology Officer Eaton Vehicle Group
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Company data provided by crunchbase