MGM Resorts International · 4 months ago
Director, International Casino Marketing
Property - MGM Grand Las Vegas
Full-time
Hybrid
Lead/Staff, Director/Executive
3+ years expMGM Resorts International is a leader in the entertainment industry, known for creating legendary experiences for guests worldwide. The Director of International Marketing will strengthen customer relationships and drive business growth by providing world-class service to international casino guests, combining business acumen with cultural understanding.
GamblingHospitalityResorts
Responsibilities
Build and maintain relationships with international casino guests, evaluating play and providing corresponding incentives such as rooms, dining, event tickets, promo chips, free play, airfare, or discounts
Manage customer reservations and trip details using VIPR/AUTOCAB, OPERA, and Patron Management systems
Partner with Casino Marketing, Marketing Executives, and property leaders to deliver seamless experiences for in-house guests
Make critical business decisions regarding customer credit lines, allowances, and comps, balancing profitability with exceptional service
Attend and host special event functions to enhance relationships and promote brand loyalty
Maintain confidentiality of guest information and ensure compliance with local laws, Title 31, and company policies
Resolve customer concerns in a professional, customer-focused manner
Travel domestically and internationally as needed to support customer relationships and business development
Qualification
Required
Fluency in English and Korean is required
3+ years of relevant experience required
Bachelors degree required
Proven ability to deliver exceptional customer service while balancing profitability
Strong interpersonal and communication skills, with the ability to effectively interact across cultures
Flexibility to work varying schedules, including weekends and holidays
Ability to maintain professionalism and composure in a fast-paced environment
Preferred
Experience in a luxury resort or similar hospitality setting preferred
Benefits
Prioritize your wellness, access programs crafted to nurture your mental and physical health.
Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
Savor delicious meals for free in our employee dining room.
Park with ease—whether you're on or off shift, it's free!
From healthcare to financial support and generous time-off options, we’ve got you covered.
Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.
Company
MGM Resorts International
MGM Resorts International is a hospitality firm that operates casinos, restaurants, and recreational resorts.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.6BKey Investors
IAC
2024-09-03Post Ipo Debt· $850M
2024-03-25Post Ipo Debt· $750M
2020-08-10Post Ipo Equity· $1B
Leadership Team
William Hornbuckle
Chief Executive Officer and President
Mark Strawn
Chief Financial Officer - Midwest Group
Recent News
2026-01-23
2026-01-20
carsoncityheadlines.com
2026-01-17
Company data provided by crunchbase