Workday · 1 week ago
Sr. ServiceNow Application Engineer
Denver, CO
Full-time
Hybrid
Senior Level, Lead/Staff
$149K/yr - $224K/yr
8+ years expWorkday is a Fortune 500 company and a leading AI platform for managing people, money, and agents. They are seeking a Senior ServiceNow Developer to design and implement scalable solutions across ITSM, focusing on enhancing the ServiceNow platform and supporting integrations with third-party systems.
Artificial Intelligence (AI)Cloud ComputingEnterprise SoftwareHuman ResourcesSaaSSoftware
Responsibilities
Design and Develop: Build and configure solutions using ServiceNow best practices across ITSM, CMDB, Service Catalog, Workflows, Flow Designer, IntegrationHub, and custom applications
Platform Enhancements: Drive enhancements and improvements to the ServiceNow platform aligned with business goals and IT strategy
Integration: Develop and support integrations with third-party systems using APIs, IntegrationHub, MID Servers, and other technologies
Governance & Standards: Ensure solutions are compliant with platform governance, maintain security and performance standards, and follow version control and release management protocols
Incident & Change Management: Troubleshoot and resolve complex incidents and support change management through the SDLC process
Exposure to AI: Demonstrable expertise in ServiceNow's AI capabilities, specifically Now Assist, AI Agents, and Virtual Agent/NLU. Also to keep up with new ServiceNow releases and features
Mentoring & Collaboration: Provide guidance to junior developers and collaborate closely with BAs, architects, and stakeholders to translate business requirements into technical deliverables
Documentation: Maintain technical documentation including design specifications, architecture diagrams, and support artifacts
Platform Upgrades: Support and lead platform upgrades, patches, and health checks to ensure long-term system stability and supportability
Communication and stakeholder Management: Confident in leading demos, workshops, and requirement walkthroughs
Problem-Solving & Critical Thinking: Approach challenges holistically — not just “how to code it” but “is this the right process to automate?” Apply structured troubleshooting during high-pressure incidents
Time and Priority Management: Ability to stay organized in fast-paced, global environment and manage multiple projects and deliverables in parallel
Qualification
Required
8+ years of experience in Information Technology, ideally within a large technology company
6+ years of deep experience as a ServiceNow developer with exposure to various modules(ITSM, ITOM, ITAM), integrations, scripting and configuration management
Bachelor's degree in a computer related field or equivalent work experience
Strong technical expertise in core platform and advanced development, integrations, data & CMDB, Automation & AI
Preferred
Global delivery experience in leading distributed teams across international locations
ServiceNow Certified System Administrator (CSA)
Certified Implementation Specialist (CIS)
ServiceNow Certified Application Developer (CAD) is highly desired
Cloud & Security Knowledge: Azure, AWS, basics, SSO/SAML, OAuth, certificate management
Experience of building modern experiences using Service Portal, UI Builder, or integrating with React/Angular
Cross domain expertise with exposure to SecOps, ITAM, ITOM beyond ITSM
Bachelor's degree in a computer related field or equivalent work experience
Benefits
Workday Bonus Plan
Annual refresh stock grants
Company
Workday
Workday provides SaaS-based enterprise solutions for a company's human resources and financial management activities.
10001+ employees
H1B Sponsorship
Workday has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (331)
2024 (388)
2023 (262)
2022 (503)
2021 (290)
2020 (229)
Funding
Current Stage
Public CompanyTotal Funding
$2.23BKey Investors
Elliott Management Corp.New Enterprise AssociatesGreylock
2025-09-16Post Ipo Equity· $2B
2012-10-12IPO
2011-10-24Series F· $85M
Leadership Team
Aneel Bhusri
CEO and Co-Founder
Peter Bailis
Chief Technology Officer
Recent News
EIN Presswire
2026-01-07
Company data provided by crunchbase