ServiceNet · 3 months ago
Apertura Futura: Program Director Community Supports for Independence
Northampton, MA 01060
Full-time
Hybrid
Lead/Staff, Director/Executive
$50K/yr - $52K/yr
5+ years expServiceNet is a leading Human Services agency seeking a compassionate and dedicated individual to join their team as a Program Director for the Community Supports for Independence program. The role involves overseeing service delivery, managing case managers, and ensuring compliance with documentation and regulatory requirements while providing support to adults with autism and mental health conditions.
CharityHealth CareNon Profit
Responsibilities
Oversee day-to-day delivery of services
Triage acute situations and provide follow-up as needed
Act as lead in absence of Case Manager
Ensure documentation and regulatory requirements are met
Facilitate weekly team meetings and guide team-wide communication and consistency
Manage a team of 5+ case managers
Manage admissions, discharges, and Individualized Support & Life Plans in coordination with DDS, the Individual and Families
Track attendance, support timely billing, budgets development and communication with families
Participate in agency-wide committees and on initiatives related to Family Support
Represent CSI in community and for agency fundraising and marketing efforts
Qualification
Required
Bachelor's degree in Human Services or related field or 5+ years of experience in Human Services
At least 2 years of experience supporting individuals with disabilities/autism and co-occurring needs
Proven experience managing a remote team, including conducting training and leading team meetings
Comfort with electronic records and program-level reporting
Ability to work from various locations. This is a hybrid position that oversees a team out in the community
Benefits
401(k) matching
Dental insurance
Health insurance
Paid time off
Training & development
Tuition assistance
Generous PTO (time-off) package.
Comprehensive health and dental insurance plans.
Life insurance and long-term disability insurance.
403(b) retirement plan.
Tuition remission for eligible classes.
Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
Opportunities for career development and advancement.
And much more
Company
ServiceNet
ServiceNet helps people struggling with mental illness, developmental disability and traumatic brain injury.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James Saccento
Chief Information Officer
Jennifer Geertsma
Chief Quality Officer
Recent News
2025-08-25
2022-08-08
Company data provided by crunchbase