SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 4 months ago
Fire/Content Project Manager
Quincy, IL 62305
Full-time
Onsite
Mid Level
$50K/yr - $50K/yr
3+ years expSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is hiring a Fire/Content Project Manager to oversee all aspects of assigned restoration projects and crews. The role focuses on ensuring operational excellence, managing customer satisfaction, and coordinating resources for active projects.
Consumer Services
Responsibilities
Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
Negotiate customer and/or client approval of project scope and estimate
Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors, and insurance representatives
Manage production expenses including equipment, vehicles, and other material assets
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Provide priority response to potential customers
Participate in recruiting, hiring, and training restoration teammates
Qualification
Required
Valid driver's license
High school diploma/GED; Associate degree or Bachelor's degree preferred
At least 1 year of management and/or supervisory experience
At least 3 years of industry experience
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law
Preferred
Associate degree or Bachelor's degree
IICRC certification
Benefits
401(k) matching
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development
First-class compensation
Superior benefits
Career progression
Professional development
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase