SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 4 months ago
Restoration Contents Lead
Grand Junction, CO 81501
Full-time
Onsite
Senior Level
$25/hr - $30/hr
4+ years expSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is seeking a skilled and detail-oriented team lead to join their restoration team. The role involves managing projects related to packing, cleaning, and storing clients' belongings affected by water, fire, smoke, or mold damage, while also supporting mitigation efforts as needed.
Responsibilities
Manage the packing, inventory, photographic documentation and moving of customer's belongings after their property experienced a water, fire or mold loss
Create estimates for work performed and ensure billing is done in a timely manner
Communicate with customers about our processes and set expectations for how their contents will be managed during the end-to-end restoration project
Communicate and build relationships with insurance adjusters to win current and future Contents projects
Assess the condition of customer's belongings and determine appropriate cleaning and restoration methods
Oversee the cleaning, deodorization, and restoration of various items, including clothing, electronics, furniture, and sentimental valuables
Implement quality control measures to ensure restored items meet or exceed client expectations
Communicate effectively with clients, insurance adjusters, and team members throughout the restoration process
Qualification
Required
High school diploma or equivalent; additional certifications in contents restoration are preferred
4-6 years of experience in contents restoration, textile cleaning, or related field
Strong leadership and team management skills
Excellent communication and customer service abilities
Meticulous attention to detail and strong organizational skills
Proficiency in using technology for inventory tracking and documentation
Knowledge of various cleaning techniques, equipment, and restoration products
Ability to work in a fast-paced environment and handle emergency situations
Valid driver's license and clean driving record
Preferred
Additional certifications in contents restoration
Benefits
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Free uniforms
Health insurance
Paid time off
Training & development
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase