SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 4 months ago
Job File Coordinator/Estimator
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is dedicated to helping customers through difficult situations, particularly in fire and water damage restoration. They are seeking a Job File Coordinator/Estimator to manage job files, create estimates, and ensure client requirements are met while maintaining communication and documentation throughout the process.
Responsibilities
Monitor job file status and job file audit status
Maintain job file WIPs
Monitor and ensure client requirements are followed
Review and validate initial field documentation
Create preliminary estimate
Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process
Maintain internal and external communications
Complete and review job file documentation for final upload and the audit process
Perform job close-out
Qualification
Required
2+ year(s) of administrative or office-related experience and business experience
Must have experience with Xactimate estimating software
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e. Outlook, Word, Excel)
Minimum of HSD/GED
Ability to successfully complete a background check subject to applicable law
Preferred
Experience in the commercial cleaning and restoration or insurance/service industry is desired
Experience with writing estimates, job file processes, and quality assurance, a plus
Associates/bachelor's degree preferred
Benefits
401(k)
Dental insurance
Training & development
Vision insurance
401(k) matching
Health insurance
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Funding
Current Stage
Early StageCompany data provided by crunchbase