SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties ยท 5 months ago
Restoration Crew Chief / Project Manager
Miami Beach, FL 33140
Full-time
Onsite
Entry, Mid Level
1+ years expSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is hiring a Restoration Crew Chief / Project Manager to coordinate and oversee restoration projects, ensuring quality control and customer satisfaction. The role involves managing production processes, supervising technicians, and maintaining accurate documentation of job files.
Consumer Services
Responsibilities
Coordinate and perform production processes as scheduled and ensure quality control
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Communicate clear expectations to restoration technicians and supervise their activities
Document a detailed and accurate job file to support the services provided
Manage labor and consumable item usage on assigned projects
Communicate with restoration project manager and office staff on project progress and issues
Manage data using Work Center 2.0
Communicate and follow all OSHA guidelines for job safety
Manage assets by protecting and using equipment and materials properly
Coach and train restoration technicians
Upload project data on franchise cloud
Qualification
Required
Valid driver's license
High school diploma/GED (preferred)
At least 1 year of experience in cleaning, restoration, or construction
Strong knowledge of Work Center 2.0
Able to comply to the franchise guidelines
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law
Preferred
IICRC certification a plus, not required
Preferable bilingual, English is mandatory
Benefits
Company car
Competitive salary
Opportunity for advancement
Competitive commission-based compensation
Company Vehicle
Career progression
Professional development, we offer paid certification.
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase