World Wide Technology · 1 day ago
Client Services Executive - Dallas, Texas
Texas, United States
Full-time
Onsite
Senior Level, Lead/Staff
$140K/yr - $170K/yr
10+ years expWorld Wide Technology is seeking a Client Services Executive to lead services sales efforts with Fortune 500/Enterprise level customers. The role involves building and nurturing relationships, identifying service opportunities, and ensuring successful transitions from sales to service delivery.
HardwareNetwork HardwareSoftware
Responsibilities
Increase Services profitability and revenue in assigned accounts and regions
Develop Services business in assigned accounts and regions including collaboration and support from other team members
Serve as the single point of contact for sales of Services for assigned accounts and regions
Establish and maintain contact with assigned clients
Develop relationships with key clients specific to Services engagement and within the overall account strategy set by the WWT Account Manager and Client Executive
Create and develop new Services opportunities in assigned accounts and regions
Serve as a trusted advisor and provide continued sales Services oversite of all active programs/projects
Monitor and report on the services health and finances for the region
Opportunity qualification, tracking, and forecasting
Support in forecasting future resource requirements
Work with OEM services teams to increase their awareness of the WWT's services portfolio offerings within the assigned geography(s)
Support requirements gathering and scoping sessions with clients and WWT stakeholders
Negotiate with WWT suppliers including OEMs and service delivery partners and subcontractors on scope, pricing, delivery methodology and approach
Not responsible for but be able to support and contribute to the creation of appropriate work break down structures, preliminary resourcing plans, cost estimates, and pricing for services engagements
Develop and present preliminary proposals as part of the scoping and services sales process
Work with any WWT internal departments as needed to create services engagements that are set up for success
Develop and present statements of work that are accurate, detailed, and contractually protect WWT from 'scope creep' and cost overruns
Upon award of an engagement, work with internal teams if applicable to ensure that the engagement is set up accurately
Work with delivery team(s) to ensure that the engagement is transitioned smoothly from the sales phase and into the service delivery phase
Actively participate in customer-facing project/program kickoffs managed by PMs to explain and clarify the agreed upon objective, scope, and deliverables for the engagement
Understand structure of service delivery organizations and incorporate lessons learned into future engagements
Identify and develop additional services opportunities in the assigned accounts
Conduct difficult, customer-facing discussions to address significant scope changes and/or other challenges
Identify staffing opportunities and engage WWT Strategic Sourcing team members to pursue such opportunities
Actively participate in project/program closeout process to confirm client satisfaction with the completed engagement, to gather lessons learned and areas for improvement for future engagements, and to identify additional opportunities
Qualification
Required
Candidate must live in or near Dallas, TX
Consulting experience and/or proven history of successful consultative sales
Bachelor's or Master's degree or equivalent experience
10 years of related experience defining, selling, and delivering large scale services engagements
Ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners, and WWT stakeholders
Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight
Strong written and verbal communication skills
Ability to use critical thinking and problem-solving skills
Benefits
Variable incentive compensation, such as bonuses or commissions
Company
World Wide Technology
World Wide Technology provides technology and supply chain solutions for large public and private organizations.
10001+ employees
H1B Sponsorship
World Wide Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (56)
2023 (25)
2022 (63)
2021 (50)
2020 (48)
Funding
Current Stage
Late StageTotal Funding
$25M2000-02-13Series Unknown· $25M
Leadership Team
Michael Taylor
Chief Technology Officer
Thomas Strunk
CFO at WWT
Recent News
2025-12-30
2025-12-18
2025-11-19
Company data provided by crunchbase