AHU Technologies Recruitment ยท 4 months ago
Senior Technical Writer
Washington , DC 20009
Full-time
Hybrid
Senior Level
$45/hr - $50/hr
5+ years expAHU Technologies INC. is an IT consulting and permanent staffing firm that meets the evolving IT service needs of leading corporations in the United States. They are seeking a Senior Technical Writer to create and manage technical documentation, collaborate with various teams, and improve existing documentation based on feedback.
AppsConsultingEnterprise Resource Planning (ERP)OutsourcingStaffing AgencyWeb Development
Responsibilities
Liaise with department heads and end users to identify business procedures and establish documentation needs for hardware and software
Analyze IT project requirements to determine type of documents needed
Collaborate with systems and development staff to collect and interpret technical information
Write and edit technical and end-user documents, including procedures, processes, functional descriptions, release documents, system specifications, reports, manuals, training, presentations, end-user communication messages and other program deliverables such as editing policy directives, strategic plans, and standard operating procedure
Track the development and delivery of monthly, quarterly, and semiannual documents and reports
Perform technical edits and support quality reviews
Develop quality standards, graphics, format, and style for internal and external IT documents
Create customer service content, user guides, in-depth documentation on product features, FAQ reference materials
Contribute to the organization's messaging strategy, crafting content guides for new products and features
Understand new features, learn how they work, and document them in crisp, easy-to-follow language
Improve existing documentation based on customer feedback
Interview subject matter experts and analyze complex information to understand the details of the platforms and technical information to be conveyed
Learn complex concepts and communicate information easily and clearly to internal employees and the end user community
Use visual models and tools to communicate workflows, communications, relations, and system operations
Performs other related duties as assigned
Qualification
Required
5+ years of experience as a Technical Writer
5+ years of experience with documentation tools Microsoft Excel, Word and PowerPoint
Excellent written communication and grammatical skills. Strong attention to detail is critical
Highly skilled in MS Suite software (Word, Excel, PowerPoint, Project, and Visio) to conduct all job responsibilities
3+ Years of hands-on experience with Adobe Acrobat Pro. Familiarity with Microsoft SharePoint
Demonstrable ability to grasp technical concepts and make them easily understandable in text and pictures
3+ Years of experience using content publishing tools to write, format, manage, and publish technical content on the web
Demonstrable experience in technical communication or instructional design
Bachelor's degree in Computer Science, IT or related field
Preferred
ITIL & SaFe Agile Certifications
Benefits
Flexible work from home options available.
Company
AHU Technologies Recruitment
At AHU Technology, we specialize in IT consulting and permanent staffing, serving the dynamic IT needs of top United States corporations.
51-200 employees
H1B Sponsorship
AHU Technologies Recruitment has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2022 (8)
2021 (5)
2020 (5)
Funding
Current Stage
Growth StageCompany data provided by crunchbase