Enablement Program Support Analyst jobs in United States
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AHU Technologies Recruitment · 4 months ago

Enablement Program Support Analyst

AHU Technologies INC. is an IT consulting and permanent staffing firm that meets the evolving IT service needs of leading corporations. They are seeking an experienced Enablement Program Support Analyst to manage day-to-day operations and support the Tech Enablement Program, focusing on the Client Digital Services Training program and the ITSM knowledge database.

AppsConsultingEnterprise Resource Planning (ERP)OutsourcingStaffing AgencyWeb Development

Responsibilities

Excellent verbal and written communication skills
Strong presentation skills
Excellent organizational skills and attention to detail
Ability to evaluate and research training options and alternatives
Ability to design and implement effective training and development
Excellent time management skills with a proven ability to meet deadlines
Proficient with Microsoft Office Suite or related software
Knowledgeable of applicable federal, state, and local regulations

Qualification

Training material designMicrosoft 365 proficiencyProgram managementCustomer service skillsProblem-solvingCommunication skillsAttention to detailOrganizational skills

Required

Bachelor's degree in IT, related field, or equivalent experience
1 year of experience
Excellent verbal and written communication skills
Strong presentation skills
Excellent organizational skills and attention to detail
Ability to evaluate and research training options and alternatives
Ability to design and implement effective training and development
Excellent time management skills with a proven ability to meet deadlines
Proficient with Microsoft Office Suite or related software
Knowledgeable of applicable federal, state, and local regulations
Strong attention to detail and quality control
Excellent writing and communication skills with the ability to explain technical terms
Experience designing training materials
Proven ability to problem-solve and multi-task in a fast-paced and flexible work environment
Excellent customer service skills and ability to engage with people at all levels of DC Gov
Solid experience independently managing day-to-day program tasks
Familiarity with Microsoft 365 tools and apps, in particular all aspects of working in Teams, SharePoint, and Microsoft Forms
Familiarity with web-based learning platforms and modern educational techniques

Company

AHU Technologies Recruitment

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At AHU Technology, we specialize in IT consulting and permanent staffing, serving the dynamic IT needs of top United States corporations.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase