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Creighton University · 3 months ago

IT Web Content Manager

Omaha, NE

Full-time

Onsite

Mid Level

3+ years exp

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. They are seeking a Web Content Manager who will oversee web content management platforms, ensure compliance with governance and policies, and collaborate with university partners to enhance the quality and effectiveness of online content.

Higher Education

H1B Sponsor Likely

Responsibilities

Oversee the utilization of CMS platforms (e.g., Salesforce and Drupal) by the University. Coordinate with University Communications, IT Leadership and others to ensure environments are meeting priorities

Utilize content operation platforms like Gather Content to streamline content collection from various stakeholders throughout the campus. Manage templates, taxonomies, workflows, and updates within the application

Collaborate with stakeholders to gather content requirements

Coordinate content requests, deadlines, and approvals

Manage content publishing, updates, and archiving

Curate content from internal teams, subject matter experts, and external contributors

Ensure content aligns with brand guidelines and user needs. Provide feedback as necessary to content providers

Ensure all content aligns with brand voice, style, and messaging

Define content categories, tags, and metadata

Optimize content discoverability and organization

Provide training and access to users across the University to manage their own content and provide best practices to aid in maintenance of information

Develop efficient content workflows (creation, review, publishing)

Define roles and responsibilities within the content lifecycle

Establish versioning protocols (e.g., semantic versioning)

Maintain version history for content updates

Implement change tracking and approval mechanisms

Regularly review and archive outdated or irrelevant content

Ensure proper redirection for removed pages

Collaborate with users to identify relevant keywords

Analyze search volume, competition, and user intent

Optimize content for search engines

Ensure content follows guidelines (meta tags, alt text, internal linking)

Optimize content around terms and phrases as necessary to best support internal audiences

Monitor rankings and adjust strategies as needed

Work closely with university partners to understand content needs

Align content with goals

Advocate for user needs and preferences

Gather feedback from university partners and end-users

Collaborate with governance committees for significant content changes

Obtain approvals for significant content changes (e.g., homepage updates)

Ensure compliance with content policies (branding, legal, accessibility)

Educate content contributors on guidelines

Qualification

Salesforce CMSGather ContentHTMLCSSSEO Best PracticesWeb Design PrinciplesAnalytical SkillsUser-Centric ApproachCommunicationAttention to DetailProblem-Solving Skills

Required

Bachelor's degree in communications, Marketing, Information Technology or related field

Proven experience (typically 3+ years) in web content management at a University or relatively similar organization

Familiarity with CMS platforms and best practices; ideally experience with Salesforce CMS and/or Gather Content

Excellent communication skills and attention to detail

Ability to balance creativity with organizational standards

Excellent Written and Verbal Communication Skills: Effective communication is crucial for working with Campus Partners in creating and managing web content

Proficiency in HTML, CSS, and integrating them into a Content Management Systems (CMS)

Basic Knowledge of SEO Best Practices

Attention to Detail and Strong Editing Skills

Ability to Work Under Tight Deadlines, and coordinate the work of other content developers around the organization

Strong Analytical and Problem-Solving Skills: Analyzing web traffic data, identifying trends, and making data-driven decisions

Understanding of Web Design Principles and UX Best Practices

Preferred

Salesforce Certifications are a Plus

Company

Creighton University

At Creighton, our Jesuit mission shapes our vision.

Founded in 1878

Omaha, Nebraska, US

5001-10000 employees

http://creighton.edu

H1B Sponsorship

Creighton University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (21)

2024 (26)

2023 (10)

2022 (17)

2021 (21)

2020 (15)