Parker Hannifin · 2 weeks ago
Customer Service (Account Manager)
Mooresville, NC
Full-time
Onsite
New Grad, Entry Level
$19/hr - $21/hrParker Hannifin is a Fortune 250 global leader in motion and control technologies and systems. They are seeking a Customer Service Representative who will provide premier customer service to established customers, assist with order entry, resolve problems, and maintain customer relationships.
HardwareIndustrial ManufacturingManufacturing
Responsibilities
Communicates in a timely manner with customers, field sales and internal personnel regarding customer needs
Receive, review and input customer orders
Provide prompt responses to customer requests, issues and schedule changes made by phone, fax, e-mails, etc
Follow-through to resolve customer complaints
Use Parker catalogs and reference material to answer customer questions
Perform all required and best practice activities in the servicing of all customers
Expedite Division product and maintain positive relations
Maintain and expand upon current customer relationships
Actively support the Corporate Win Strategy
Perform other related responsibilities
Qualification
Required
Previous Customer Service experience (in Account Management/Sales Industry, not retail)
Excellent telephone skills with the ability to work with others
Ability to read and interpret written forms of communication (customer Pos, change orders, PO special instructions, work instructions, etc.)
Order entry and order tracking experience
E-mail and internet (customer portal) experience
Must be a self-starter, able to work independently, and motivated to follow through to closure
Ability to multi-task many projects at once, prioritize and escalate issues when appropriate
Ability to sit for long periods of time
Ability to get up frequently to retrieve documents, including from the shop
Computer proficiency
Strong team player
Excellent interpersonal and communication skills
Strong customer orientation
Time Management: the ability to organize and manage multiple priorities
Preferred
Knowledge of Parker parts and part numbers is a plus, but not required
HS Diploma, BA Degree Preferred, But Not Required
Benefits
Health, Dental and Vision insurance
Life insurance
STD, LTD
Paid Parental Leave
Paid Vacation (10 days) and Paid Sick Leave (5 days) start the first of the year. Proration for new hires, based on month of start date. Exempt team members start with 15 days of PTO, rather than vacation vs. sick leave.
Sick time (accrued 1 hour per 30 hours worked –max of 5 days unless otherwise stated by law)
13 paid holidays per year (10 scheduled and 3 floaters)
401K with match
Company Paid Pension Plan
Profit Sharing
Employee Assistance Program
Computer Purchase Assistance
Tuition Assistance
Company
Parker Hannifin
Parker Hannifin manufactures motion and control technologies, delivering precision-engineered solutions across various markets.
Founded in 1918
10001+ employees
H1B Sponsorship
Parker Hannifin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (30)
2023 (26)
2022 (31)
2021 (23)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$4.13MKey Investors
Advanced Propulsion Centre UK
2016-01-18Grant· $4.13M
1978-01-13IPO
Leadership Team
Todd M. Leombruno
Executive Vice President and Chief Financial Officer
J
John Dedinsky
Corp. VP Global Supply Chain & Procurement
Recent News
2026-01-03
GlobeNewswire
2025-12-12
Company data provided by crunchbase