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California State University - East Bay · 3 months ago

Parking Coordinator - Administrative Support Coordinator (ASC) I

Hayward, CA

Full-time

Onsite

Mid Level

$3,864/mo - $4,968/mo

3+ years exp

California State University - East Bay is a regionally engaged university committed to academic innovation and student success. The Parking Coordinator will manage daily operational, financial, and administrative functions for campus parking services, oversee student enforcement staff, and ensure compliance with regulations while providing excellent customer service to the campus community.

Higher Education

No H1B

Responsibilities

Manage daily parking operations, including inquiries, permits, citations, billing, and reconciliations

Oversee permit issuance and reconciliation across online and retail channels

Administer citation processing, reviews, hearings, and collections in accordance with CSU policy and the California Vehicle Code

Coordinate event and departmental parking, ensuring signage, staffing, and compliance with policies

Maintain parking technology and equipment; coordinate repairs, vendor communication, and preventive maintenance

Serve as liaison with Parking Management Bureau and Chancellor’s Office on enforcement, reporting, and annual inventory

Maintain the Parking & Transportation website and update campus parking regulations and information

Prepare financial reports, deposits, invoices, and collection activities for permits and citations

Conduct parking surveys, analyze data, and provide recommendations for policy or operational improvements

Recruit, hire, train, and provide lead work direction to 12–15 student assistants (and 1–2 student leads)

Develop and maintain training programs, manuals, and procedures

Schedule and evaluate student staff and share feedback with the appropriate administrator to ensure consistent enforcement and customer service

Provide direction and oversight for event parking operations and limited field enforcement as needed

Respond to escalated customer inquiries regarding permits, citations, and parking policies

Coordinate with campus departments, committees, and external groups to ensure adequate parking for events and daily operations

Foster positive campus and community relations regarding parking services

Serve as a Campus Security Authority (CSA) under the Clery Act, reporting allegations of crimes to University Police and completing required training

Assist with budget planning, reporting, and operational assessments

Qualification

Customer serviceBudget practicesMicrosoft Office SuiteSupervisory skillsData analysisCommunication skillsOffice proceduresBusiness mathematicsOrganizational understandingConfidentiality

Required

A fully functional knowledge of and skill in standard office procedures and practices

An ability to understand and operate in a variety of organizational structures

Thorough knowledge of English grammar, spelling, and punctuation and ability to clearly communicate orally and in writing

Knowledge of business mathematics beyond basic arithmetic

Ability to use and quickly learn new office support technology systems and software packages

These minimum qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience