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Floor Coverings International · 5 months ago

Sales & Production Coordinator

Bloomington, MN

Full-time

Onsite

Entry Level

2+ years exp

Floor Coverings International is the #1 mobile flooring franchise in North America, and they are hiring a Sales & Production Coordinator. This unique hybrid role involves managing customer experiences in flooring sales and overseeing production processes to ensure high satisfaction and timely delivery of services.

Home Decor

Responsibilities

Visit customers in their homes, assess project needs, and recommend flooring solutions

Present samples and designs using our Inspired Sales System

Close deals with a consultative, low-pressure approach focused on building trust

Maintain clear, consistent communication with customers from sale to post-install

Follow up after installation to ensure satisfaction, collect reviews, and build referrals

Create and manage job folders, work orders, and installation timelines

Order materials, coordinate deliveries, and stage jobs for install

Schedule and oversee subcontractors, ensuring quality, safety, and professionalism

Conduct job-site walkthroughs before, during, and after installation

Manage change orders, address issues, and serve as the on-site point of contact

Ensure jobs are delivered on time, on budget, and with high customer satisfaction

Re-engage old leads and manage your active pipeline

Participate in local events, home shows, and neighborhood canvassing

Support our brand presence through community networking and visibility

Qualification

Flooring installation knowledgeProject managementCustomer relationship managementSales techniquesTechnology proficiencyCommunication skillsOrganizational skillsProblem-solving skills