First Mid · 2 months ago
Loan Administrator II -Commercial
O'Fallon, MO
Full-time
Onsite
Entry, Mid Level
2+ years expFirst Mid is a banking institution that provides various financial services. The Loan Administrator II is responsible for supporting the commercial lending team with loan processing, maintaining customer files, and ensuring high-quality customer service.
BankingFinanceFinancial ServicesInsurancePersonal FinanceWealth Management
Responsibilities
Responsible for providing day to day support to the commercial lending team including coordinating loan closing, organizing customer files, monitoring financial documents and supporting all lending initiatives
Performs record keeping functions including payment processing and balancing
Acts as first point of contact with commercial loan customers and responsible for providing a high level of customer service
Assists commercial loan officers by preparing various documents such as sending notices, preparing past due correspondence, ordering credit bureau reports and appraisals and preparing customer correspondence
Assists commercial loan officers in gathering information for new loan requests and submits loan requests and supporting documentation to Central Loan Processing
Works independently handling accounts of larger size and complexity and/or larger volume of accounts
Maintains commercial customer’s credit file in an orderly and accurate manner while in their possession
Forwards new loans and updated documentation to Post Closing to be archived on Director
Reviews files for appropriate documents and responsible for following up on exceptions
Greet customers and prospective customers, directing them to the appropriate personnel
Assists commercial customers with questions, balance information, payments, line of credit advances, payoff quotes and tax reporting calculations on a continuous basis
Retrieves information requested for credit ratings and loan confirmations
Prints, reviews and distributes a variety of management reports
May provide coaching and guidance to other loan administrators
Actively cross-sells bank related products in a professional manner
Completed required training associated with job function
Performs other related duties as assigned
Qualification
Required
High School Diploma required
Specialized education/training normally acquired through two plus years of experience
Excellent computer skills
Advanced knowledge and mastery of word processing and spreadsheet functions
High level of understanding of lending function, loan system and Premier system
Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner
High level of interpersonal skills to interact with customers and potential customers in a professional manner
High level of knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure performance of individual job duties within the proper control environment
Preferred
commercial client experience preferred
Benefits
Competitive health, dental & vision coverage with HSA match
401(k) with employer match + Employee Stock Purchase Plan
Generous PTO, paid holidays & parental leave
Tuition reimbursement & performance-based bonuses
Company
First Mid
First Mid Bancshares, Inc. is a community-focused organization headquartered in Mattoon, Illinois.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$1.11M2021-05-10Undisclosed· $1.11M
Leadership Team
CLAY M. DEAN
CEO First Mid Insurance Group
Joseph Dively
Chairman and CEO
Recent News
2026-01-03
First Mid Bancshares, Inc.
2025-10-31
First Mid Bancshares, Inc.
2025-10-31
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