YWCA Charleston · 4 months ago
Shelter Assistant
Charleston, WV
Part-time
Onsite
New Grad, Entry Level
$13/hr - $13/hrYWCA Charleston WV is dedicated to providing emergency shelter and supportive services for homeless women and families. The Shelter Assistant will work closely with residents to promote health, safety, and self-sufficiency while ensuring compliance with shelter rules and regulations.
Individual and Family Services
Responsibilities
Be committed to and follow the YWCA of Charleston Employee Handbook and the Rules, Procedures, and Protocols governing the YWCA Sojourner’s Shelter Program including, but not limited to, maintenance of professional boundaries with the clients and residents
Enforce all rules and regulations of the YWCA Sojourner’s Shelter Program in a professional manner
Coordinate, cooperate, and communicate with other agencies in a positive, effective, and professional manner
Accepts crisis referrals and makes appropriate arrangements
Conduct intake and follow preventative procedures with all individuals entering the facility during your shift
Provide supportive services to participants as needed in support of their goals toward self-sufficiency
Complete required documentation during the scheduled shift
Assist all donors with the completion of a donation form
Assist with meal preparation including all aspects of the kitchen, monitoring temperature in the freezer, and dry storage areas, labeling food, and cleaning
Assign resident appreciation tasks, provide instruction/education if residents are having difficulty completing their tasks, and monitor to ensure task completion
Clean common areas of the building, empty rooms, make beds, wash linens, and ensure that the outside of the facility is presentable
Maintain assignment sheets and other required records such as voucher and meal sheets and appreciation lists
Conduct room inspections following protocols
Be consistent with program guidelines. Be solution-driven with general knowledge and understanding of the YWCA Sojourner’s Policy and DHHR homeless Policy
Other duties as assigned
Qualification
Required
High School Diploma or GED: and/or experience in working with others in a supervisory role
Good oral/written communication skills
Ability to effectively manage homeless individuals in a non-judgmental manner and with sensitivity to the problems of homeless individuals
Ability to work non-traditional hours (day, evening, and night shifts) as scheduled
Ability to handle crises
Ability to enforce shelter rules and policies
Ability to document and complete written reports timely
Must pass a criminal background check
Company
YWCA Charleston
Since 1912, the YWCA Charleston has been fostering self-sufficiency and independence.
Founded in 1912
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jennifer Reed Goddard, APR
Chief Executive Officer
Company data provided by crunchbase