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Canopy Mortgage · 5 months ago

Northstar Mortgage Advisors: Loan Partner

Columbus, GA

Full-time

Hybrid

Entry Level

2+ years exp

Canopy Mortgage is a national lender looking for knowledgeable and experienced Processors to join their rapidly growing team. The Northstar Loan Partner role combines responsibilities of a Loan Officer Assistant and Loan Processor, focusing on timely and accurate loan file management while delivering exceptional service to clients.

ConsultingFinancial ServicesLendingMortgage

Responsibilities

Review and analyze third-party documents including appraisals, titles, homeowner's insurance, and verification of employment

Process various types of loans including bond/DPA loans, FHA, VA, jumbo, and conventional

Handle loan processing for multiple states, ensuring compliance with respective regulations

Quick learner capable of adapting to evolving industry standards and procedures

Work effectively under pressure and in fast-paced environments

Self-starter with strong motivation and the ability to work autonomously

Coachable individual willing to learn and implement feedback for professional growth

Comfortable with change and able to adjust to new technologies and processes seamlessly

Proactively communicate with borrowers and loan officers via phone to gather necessary information and provide updates

Experience with disclosing and balancing with title companies

Familiarity with agency guidelines and TRID regulations

Ensure all loan files are submitted to the Northstar Underwriting department within four business days of receiving the sales contract

Process and manage at least 20 loans per month

Contact the customer at the initial handoff to introduce yourself, explain the process, and review initial documentation requirements

Call the customer when conditions are reviewed to explain any outstanding items needed. Follow up each call with a text and email outlining the required items and their due date

Serve as the primary point of contact for clients, ensuring timely communication and excellent customer service throughout the loan process

Collect, review, and validate borrower documentation for completeness and accuracy

Prepare and submit complete loan files to underwriting, adhering to all compliance standards

Actively manage timelines and proactively communicate deadlines to stakeholders

Verify all required documentation, including income, assets, credit, and collateral

Work with underwriters, title companies, and other stakeholders to ensure smooth loan transactions

Address underwriting conditions promptly and keep files progressing efficiently

Participate in 3 weekly pipeline review meetings with the Loan Officer team to discuss the status and updates of all active loan files in Pipeline Pro

Ensure the status of each loan file is accurately reflected in the system and that all relevant notes are updated

Collaborate with the Loan Officer team to identify potential issues or roadblocks and resolve them efficiently

Maintain up-to-date records in the LOS system

Document all communication efforts and reasons for any delays in submission

Proactively follow up with borrowers or third parties to resolve issues or collect missing information

Qualification

Mortgage loan processingFHA loansVA loansTRID regulationsBond/DPA loansJumbo loansConventional loansThird-party document reviewCommunicationDetail-orientedOrganizational skillsFast-paced environment