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Mandolin · 1 hour ago

Business Operations

San Francisco, CA

Full-time

Onsite

Entry, Mid Level

1+ years exp

Mandolin is a company focused on improving healthcare through AI-driven solutions. They are seeking a Business Operations professional to support internal systems and external strategies, engaging directly with the CEO and leadership team to enhance processes and drive impactful initiatives.

Artificial Intelligence (AI)Business Process Automation (BPA)Health CareMedical

Responsibilities

Operational analysis: Support improvements to processes, tools, and team workflows. Help assess the current state, identify gaps, and track execution

Project execution: Own workstreams within cross-functional initiatives. Manage timelines, coordinate stakeholders, and deliver clear outputs

Reporting and systems: Support dashboards, internal reporting, and operating cadences (MBRs, weekly reviews, leadership updates)

SOPs and documentation: Draft, update, and maintain SOPs for core operational workflows. Partner with Ops, Product, and Deployments to keep documentation accurate and usable

Operational tracking and follow-ups: Maintain trackers for key initiatives, action items, and risks. Follow up with owners and ensure nothing drops

Decision support: Analyze operational and financial data, build models, and develop recommendations to support hiring, capacity planning, and go-to-market execution

Qualification

Operational analysisProject executionDecision supportHealthcare operationsCross-functional collaborationSOP documentationStakeholder managementAnalytical skillsAI experienceBiotech experience