BJ's Wholesale Club · 4 hours ago
Sr Mobility Engineer & IT Generalist
Maryland, United States
Full-time
Hybrid
Mid, Senior Level
$98K/yr - $128K/yr
2+ years expBJ’s Wholesale Club is seeking a highly skilled and versatile Mobility Engineer & IT Generalist to support our Perishable Distribution Center. This hybrid role focuses primarily on mobile device engineering and operations, along with additional responsibilities in general IT support.
E-CommerceRetailShopping
Responsibilities
Serve as the primary engineer for Android and iOS mobile devices across clubs and distribution centers
Configure, deploy, and support mobile devices including Honeywell, VoCollect, Zebra TC51/TC52/TC53e, MC9300/MC9400, Apple iPads, and Windows CE devices
Manage and maintain MDM platforms, primarily Workspace ONE (Airwatch), including device enrollment, patching, and lifecycle management
Troubleshoot escalated mobility issues using remote management tools and collaborate with club users and IT teams
Support mobility-related upgrades and ensure consistent device performance across all platforms
Lead project work including MDM cleanup, lifecycle refreshes, and ad-hoc business requests
Document architectural designs, network communication services, and service traffic data related to mobility solutions
Provide onsite technical support for desktops, laptops, thin clients, printers, servers, and handheld devices
Assist with network and infrastructure support including device reboots, cable replacements, basic switch / port configuration, VLAN segmentation, hardware repair, refresh and installations
Act as remote hands for L2 NOC and L3 Network teams during troubleshooting and maintenance. Industrial Wi‑Fi: coverage analysis, interference mitigation, seamless roaming
Support new club openings within the territory, providing onsite assistance during key operational phases
Collaborate with corporate IT and third-party vendors to resolve complex technical issues
Train club personnel on proper use and maintenance of supported technology
Maintain accurate documentation of all technical work and ensure compliance with company policies and security protocols
Warehouse Management Systems (WMS) – Blue Yonder & related inventory / order applications. Level‑1 WMS triage; close collaboration with infrastructure & WMS teams
Use ServiceNow for Incident, request, change, problem management
Basic switch/port configuration, tracing & VLAN segmentation
Vendor coordination for service visits & warranty repairs
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field preferred
2+ years of experience in a technical support or mobility engineering role, preferably in a retail or distribution environment
Extensive hands-on experience with Workspace ONE (Airwatch), Zebra and Honeywell mobility devices, and VoCollect
Strong troubleshooting skills across Android, iOS, and Windows platforms
Working knowledge of networking technologies including LAN, WAN, VPN, and wireless
Excellent communication and interpersonal skills with the ability to work independently and collaboratively
Preferred
Experience with Wherehouse Management Systems, POS systems and retail technology is a plus
Benefits
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.
Company
BJ's Wholesale Club
BJ's Wholesale Club, commonly referred to simply as BJ's.
10001+ employees
H1B Sponsorship
BJ's Wholesale Club has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (55)
2023 (48)
2022 (66)
2021 (45)
2020 (46)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-06-28IPO
2011-09-30Acquired
2011-06-29Private Equity
Leadership Team
B
Bob Eddy
Chairman and CEO
L
Laura Felice
Executive Vice President, CFO
Recent News
2025-12-20
Retail Dive
2025-12-04
Company data provided by crunchbase