Ellucian · 1 week ago
Manager, Professional Services (Data Conversion Team) | (Higher Education/SaaS/ERP)
United States
Full-time
Remote
Mid, Senior Level
7+ years expEllucian is a global market leader in education technology, partnering with over 2,800 customers to enhance higher education. The Manager, Professional Services will lead the Data Conversion Consultants, overseeing data migration and system conversions for clients, ensuring successful project delivery and high client satisfaction.
EducationEnterprise Resource Planning (ERP)Information TechnologySoftware
Hiring Manager
Patrick Burns
Responsibilities
Lead and manage a team of Data Conversion Consultants, guiding them in the implementation of data migrations and conversions from legacy systems to Ellucian’s new platform solutions
Oversee the successful delivery of complex data conversion projects, ensuring data integrity, accuracy, and seamless transitions for clients, particularly in student information systems (SIS)
Serve as the primary point of escalation for technical challenges related to data conversion, ensuring timely issue resolution and effective risk mitigation strategies
Work closely with cross-functional teams (Product, Development, Customer Success, etc.) to ensure smooth integration of converted data into the new platform and alignment with client needs and timelines
Collaborate with stakeholders to understand client-specific data conversion requirements, providing technical expertise and guidance throughout the entire project lifecycle, from planning to post-conversion support
Drive continuous improvement within the team, optimizing data conversion processes, tools, and methodologies to enhance service delivery and reduce migration risks
Mentor and develop team members, ensuring they have the skills and resources to perform at their best and continue to grow professionally
Maintain a strong understanding of Ellucian’s platform architecture, and help translate complex technical concepts into actionable solutions for clients
Implement best practices and ensure compliance with relevant data governance standards and privacy regulations throughout the data conversion process
Measure and track project success through metrics and KPIs, ensuring timely delivery of quality results while maintaining high levels of client satisfaction
Qualification
Required
7+ years of experience in technical consulting, data conversion, or software implementation, with at least 3 years in a leadership or management role overseeing technical teams focused on data migration or SIS systems
Deep expertise in data conversion methodologies, tools, and techniques, particularly in the context of student information systems (SIS) and higher education platforms like Ellucian Banner
Strong project management experience, with the ability to manage complex, high-priority data migration projects from start to finish, ensuring they are delivered on time, within scope, and meet client expectations
Excellent leadership and team management skills, including experience in mentoring and developing team members to drive high performance
Technical proficiency with database management, ETL processes, data mapping, and data transformation tools, as well as familiarity with common data formats and protocols used in data migrations
Strong problem-solving and troubleshooting skills, with a solution-oriented mindset to address complex technical challenges quickly and effectively
Exceptional communication and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders, and build strong client relationships
Preferred
Experience with Ellucian Banner or other student information systems (SIS) platforms is highly preferred
Knowledge of data governance, privacy, and security standards relevant to higher education, especially in the context of student data, is a plus
Benefits
Comprehensive health coverage: medical, dental, and vision
Flexible time off
Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
401k w/ match & BrightPlan - to help you save for the future
Parental Leave
5 charitable days to support the community that supports us
Telemedicine
Wellness
+ Headspace Care (mental health)
+ Wellbeats (virtual fitness classes)
RethinkCare & Wellthy- caregiver support
Diversity and inclusion programs which provide access to internal employee resource groups
Employee referral bonuses to encourage the addition of great new people to the team
We Foster a learning culture with:
+ Education Assistance Program
+ Professional development opportunities
Company
Ellucian
Ellucian delivers the software, services, and insights that help your institution thrive.
1001-5000 employees
H1B Sponsorship
Ellucian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (27)
2023 (28)
2022 (31)
2021 (33)
2020 (30)
Funding
Current Stage
Late StageTotal Funding
$1.6B2021-06-14Acquired
2020-09-17Debt Financing· $1.6B
Leadership Team
Laura Ipsen
President and CEO
Joe Sallustio
Chief of Industry Engagement & Senior Vice President
Recent News
Government Technology US
2026-01-06
2026-01-05
Company data provided by crunchbase