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Charlie Health · 2 days ago

Compliance Manager

United States

Full-time

Remote

Mid, Senior Level

$84K/yr - $118K/yr

5+ years exp

Charlie Health is a rapidly growing organization focused on connecting individuals to life-saving behavioral health treatment. The Compliance Manager will oversee compliance operations across assigned states, ensuring adherence to company policies and regulatory standards while working closely with various teams to maintain compliance in employee onboarding and clinical documentation.

Health Care

Responsibilities

Ensure each office in assigned state(s) are operating within company policy, state licensing regulations and The Joint Commission Standards

Ensure that all staff in assigned state(s) are onboarded within company policy, state licensing regulations and The Joint Commission Standards

Ensuring employee files are current and in compliance

Ensuring proper operating procedures are in place for compliance relating to employee onboarding and client admissions, clinical documentation, treatment, and discharge

Maintain office space compliance for the assigned state(s)

Ensuring routine environment of care and safety requirements are in compliance

Host and organize site visits/surveys/inspections; travel required

Assist with completing post-survey written corrective actions plans for submission to surveying entities and monitor company progress on these plans

Write individualized Policies and Procedures and associated crosswalks as needed

Assist to ensure that ongoing regulatory and accreditation requirements such as internal inspections, written assessments, and emergency drills are completed on time

Attending and actively participating in Quality Committee meetings and assure meetings are documented per requirements

Licensing, Accreditation, and Growth to the state(s) assigned

Obtain initial facility licenses for Mental Health and Substance Use Disorder Outpatient Treatment

Ensure that a staff development plan that meets all local, state, and national requirements is in place for the assigned state(s)

Working with the Clinical Training Team to ensure that all staff training is completed and in compliance

Assist to ensure all licensing requirements are being addressed/fulfilled

Assist with all aspects of compliance program and coach team as to best policies and procedures

Coordinate compliance training and investigate compliance issues as requested

Work with Recruiting and Personnel Compliance to provide education on specific qualifications for positions that are required by regulatory agencies

Assist with monitoring and documenting facility incidents, including post-incident analysis, including Root Cause Analysis for any Sentinel Events

Qualification

Behavioral healthcare experienceTJC Behavioral Healthcare experienceState regulatory inspectionProject management skillsTeam management experienceListening skillsConsultative styleInterpersonal skillsCommunication skillsRelationship-building skills