Apply on Employer Site

Lazer Technologies · 2 days ago

Commerce Engagement Manager

United States

Full-time

Remote

Mid, Senior Level

Lazer Technologies is a world-class digital product studio seeking a Commerce Engagement Manager to join their Commerce team. This role involves consultative sales and solutioning, focusing on building trusted client relationships and delivering exceptional outcomes while identifying opportunities for long-term growth.

Information TechnologyProduct DesignSoftware

Responsibilities

Lead discovery and solutioning conversations with inbound and qualified outbound Shopify commerce leads

Ask the right business + technical questions to uncover real needs, not just surface asks

Collaborate with BD, Solutions Architects, and Delivery teams to craft tailored proposals

Help prospects navigate trade-offs and choose smarter approaches to achieving their goals

Act as the primary point of contact for clients from pre-sale through engagement kickoff

Build strong relationships through responsive, thoughtful communication (text, call, Slack, whatever it takes)

Develop account roadmaps and identify new opportunities to expand our work together

Position Lazer as a strategic partner, not just a vendor

Ensure seamless handoff and knowledge transfer from pre-sales into delivery

Align closely with Solutions and Delivery leaders to unblock teams and set projects up for success

Proactively flag risks, manage expectations, and keep both clients and teams accountable

Contribute to refining our engagement model and raising the bar for client service

Qualification

Shopify ecosystemSolutions consultingTechnical salesClient partnershipAccount growthHighly organizedProactive follow-throughCommunicationDetail-oriented

Required

Experience in solutions consulting, technical sales, or agency client services

Strong understanding of the Shopify ecosystem (apps, integrations, migrations, and enterprise needs)

Excellent communication skills — equally comfortable in informal client chats or structured presentations

Highly organized, detail-oriented, and proactive in follow-through

Comfortable in a consultative, non-transactional sales role

Preferred

Prior experience at a Shopify partner, commerce agency, or consultancy

Hands-on Shopify product strategy or implementation background

Experience growing accounts and spotting long-term opportunities

Familiarity with digital product strategy and commerce innovation

Benefits

Work From Anywhere: Choose your workspace — all you need is strong wifi and a passion for building!

Work / Life Balance: We believe in our team’s ability to have it all; a great career, and time to unplug and live…you know...life.

Employee Care: We provide full benefits (healthcare, dental, vision) for our employees (401k for our US employees)

Unlimited PTO: Everyone needs a break. Take at least 15 days off a year, and more if you need—just be cool about it and keep the team in mind.

Regular Team Retreat: Join us for a week of team bonding at amazing destinations. Recent trips include the Dominican Republic, Cancun, and Hawaii — plus ones welcome.