Rise Services, Inc. · 4 months ago
Director of Outreach and Development
Nampa, ID
Full-time
Onsite
Lead/Staff, Director/Executive
$90K/yr - $110K/yr
2+ years expRise Services, Inc. is a growing organization that provides support to families of children with disabilities or special developmental needs. The Director of Outreach and Development will be responsible for managing therapy staff, developing outreach initiatives, and fostering community engagement to enhance the patient experience and maintain a positive work culture.
Health CareNon Profit
Responsibilities
Maintain regulatory compliance to ensure the highest level of quality and patient outcomes
Implement policies and procedures that will improve day-to-day operations
Ensure work environments are adequate and safe
Ensure contractual compliance with various funding sources
Communicate and explain new directives, policies, or procedures to team members
Effectively relay organizational information and updates to the team
Ensure customer experience is improved through compliant and ethical operations
Maintain positive work culture and “system of support” for both staff and families by projecting a positive image of the organization
Oversee new therapists in their first year to receive SLP license
Maintain a moderate caseload and provide direct therapeutic/clinical services to clients
Provide positive leadership and team building based on respect, cooperation, and competence
Ensure staffing levels are appropriate and schedules are followed to provide positive patient care
Participate in the hiring and training of team members
Partner with all leadership/management teams to create/improve systems and processes intended to improve financial results, service delivery, and/or administration
Develop and maintain strong relationships within the organization to facilitate open, honest, timely communications and timely resolution of operational challenges
Reinforce brand standards and best practices within the organization
Conduct performance evaluations that are timely and constructive
Handles discipline and termination of employees as needed and in accordance with company policy
Provide direct clinical services to clients, maintaining a caseload and direct services at a ratio of 50% service/50% supervisory duties
Maintain quality, frequency and expectation of clinical documentation and client record as identified by RISE policy, best practices and payer standards
Manage relationships with existing referral source and community partners
Foster relationships with potential new referral sources and community partners
Develop and implement outreach strategies to expand the organization’s reach and impact
Identify target audiences and create engagement plans tailored to their needs
Establish and oversee outreach programs, events, and initiatives
Build and maintain relationships with community organizations, government agencies and businesses
Represent the organization at community events, conferences, and networking opportunities
Collaborate with internal teams to ensure outreach aligns with organizational goals
Qualification
Required
Thorough understanding of practices, theories, and policies involved in therapy services
Superior verbal and written communication and interpersonal skills
Superior managerial and diplomacy skills
Extremely proficient in Microsoft Office Suite or related software
Experience with recruitment including advertising and marketing as well as interviewing and hiring new staff
A Masters Degree in Child and Family Studies, Child Development, Speech Therapy, Occupational Therapy, Physical Therapy or other related field
At least two years' experience with management, training, and development of staff
Ability to communicate effectively in individual or group situations including effective listening skills
Ability to build relationships and to communicate with multiple customers including the families receiving support, service professionals, state personnel and others
Ability to understand target clinical metrics and achieve results from the team
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Preferred
Licensure in Idaho, preferred
Company
Rise Services, Inc.
RISE provides services for people with disabilities, residential settings, employment, managed care, home & community-based services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mindi Mitchell, MBA
Chief Operations Officer
Company data provided by crunchbase