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Compass One Healthcare · 4 months ago

Patient (Dining) Solutions Support Manager - 100% Nationwide Travel

Charlotte, NC

Full-time

Onsite

Entry, Mid Level

$60K/yr - $65K/yr

1+ years exp

Morrison Healthcare is a leading national food and nutrition services company dedicated to serving hospitals and healthcare systems. The Patient Dining Solutions Support Manager will be responsible for overseeing patient food services, hiring and training staff, ensuring compliance with dietary restrictions, and leading patient satisfaction programs.

Health CareMedicalNutrition

Responsibilities

Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population

Hires, directs, coaches, trains, and develops patient service team members

Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations

Ensures patient services staff assists in achieving stated patient satisfaction goals

Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies

Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Qualification

Food service managementCertified Dietary ManagerServSafe certificationMicrosoft OfficeElectronic medical recordsCoaching skillsPatient satisfaction focusTeam development

Required

Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related field

Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Live near an airport