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Waxing The City · 5 months ago

Studio Coordinator/Receptionist

Warner Robins, GA

Full-time

Onsite

New Grad, Entry Level

$10/hr - $10/hr

Waxing The City is dedicated to enhancing clients' self-esteem through exceptional beauty services. The Studio Coordinator plays a crucial role in creating a warm and professional client experience, responsible for customer service standards and efficient front desk operations.

BeautyCosmetic SurgeryPhotography

Responsibilities

Responsible for implementation of customer service standards for all customers. Goal is to exceed customer expectations from initial inquiry to on-going customer relationship management

Responsible for recognizing and communicating with Studio Manager regarding areas for process improvement

Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties as needed

Accountable for efficient and effective day-to-day operations. Will follow all policies and procedures to accomplish these standards. Includes: opening duties, greeting clients, answering phones, making appointments, retail sales, cash transactions, customer check-in/check-out, appointment confirmation calls, memberships, and closing duties

Other duties as assigned in the spirit of teamwork

Follows safety standards in all aspects of performance of the above functions, reports/removes unsafe equipment and attends safety/training education sessions

Assist with management of Social media page

Rescheduling clients if needed

Participate in defined community outreach events

Qualification

Customer experience skillsEffective communicationProblem solvingTeam collaborationDetail orientedMulti-taskingCustomer serviceRetail sales experienceSalon experience

Required

The ability to demonstrate customer experience skills

Effective communication skills including, but not limited to, initiating and managing client conversations

Able to demonstrate problem solving skills

Willingness to collaborate with team members

Exceptional Customer Service

Ability to juggle multiple tasks simultaneously

Detail oriented

Preferred

Experience in salon/beauty environment or retail sales

Benefits

Hourly + potential for Team Bonus

Paid on the Job Training

Free Services

Discount on Products

Friendly Environment

Company

Waxing The City

Glassdoor3.3

Devoted to the art of waxing, skincare, and specialty treatments, Waxing the City exists to make people feel nothing less than their very best in their own skin.

Founded in 2003