DevOps Support Engineer jobs in United States
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Porter · 4 months ago

DevOps Support Engineer

positionNew York, NY
timeFull-time
remoteOnsite
seniorityMid Level
money$120K/yr - $180K/yr

Porter is a cloud platform designed for modern tech companies, simplifying the complexities of cloud management. As a DevOps Support Engineer, you will enhance user experience for startups by providing support on Kubernetes and user infrastructure while collaborating with the engineering team to improve functionality.

Information TechnologyInternetSoftwareSoftware Engineering
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Be on-call during Eastern Time to ensure users receive timely support, adhering to our commitment to excellence and reliability
Troubleshoot and resolve technical issues related to Kubernetes, Helm, and Docker, ensuring our users experience minimal downtime
Offer expert advice and solutions to our users, helping them navigate challenges and optimize their use of Porter within their own cloud (AWS/GCP/Azure)
Collaborate with our engineering team to relay feedback from users, driving improvements in Porter's functionality and usability

Qualification

KubernetesDockerAWSGCPHelmDevOps principlesMulti-taskingUser supportCommunication skills

Required

Strong foundation in DevOps principles
Experience with Kubernetes
Experience with Helm
Experience with Docker
Ability to communicate with technical users
Ability to troubleshoot and resolve technical issues
Experience with AWS, GCP, or similar cloud services
Willingness to be on-call during Eastern Time

Preferred

Familiarity with Go

Company

Porter

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Glassdoor4.0
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Kubernetes powered PaaS that runs in your own cloud.
dateFounded in 2014
location
New York, New York, USA
people-size11-50 employees
web-link
https://porter.run

H1B Sponsorship

Porter has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)

Funding

Current Stage
Early Stage
Total Funding
$1.48M
Key Investors
Y Combinator
2021-07-30Seed· $1.35M
2020-08-25Seed· $0.12M
2019-01-01Pre Seed

Leadership Team

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Trevor Shim
Co-Founder
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Company data provided by crunchbase