Applause · 6 days ago
Strategic Account Manager-Financial Services
Applause is a leading provider of software testing and UX research solutions, recognized as a Top Workplace. The Strategic Account Manager for Financial Services is responsible for driving revenue growth through building and managing strategic accounts, long-term client relationships, and developing key business relationships within the Financial Services industry.
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Responsibilities
Develops and executes sales plans and coordinates sales efforts to achieve new customer revenue and existing customer up-sell revenue targets for Fortune 100 accounts within the Financial Services industry
Meets or exceeds defined sales quota through strategic account planning, networking and use of company resources
Strong preference for experience selling technology/ managed services
Actively participates in regional marketing events for lead generation (industry trade shows, professional associations, etc…)
Focus on Account Management and Business Development to maximizes Applause’s revenue and profitability potential by up-selling to existing clients, driving renewal revenue and ensuring client satisfaction
Involvement in kickoff meetings, major milestone meetings, and opportunistic participation where senior client decision makers are present
Sales Leadership - Strategic sales approach, creates value for clients and adds to the company’s capabilities and reputation
Maintains a thorough understanding of Applause’s product offerings and tailoring its presentation to meet the needs of different types of organizations
Assists clients in developing the business case and value proposition for proposed solutions when necessary
Collaborates with Client Services Team and Executive Leadership Team in executing the company’s sales process including proposal development
Tracks and maintains all prospect and client activity in Salesforce.com
People Development - Contributes to the growth, development and positive experience of the sales team
Qualification
Required
BA/BS Degree or equivalent business experience
8+ years of Professional services, Managed services or solution sales experience
Proven track record of successful customer engagements across a spectrum of enterprise-class verticals
Demonstrated success selling to Fortune 100 within Financial Services industry
A strong foundation for strategic and tactical selling of a solution sale
Excellent presentation and negotiation skills
Motivated to advance growth in an entrepreneurial, rapidly growing company environment
Preferred
Strong preference for experience selling technology/ managed services
Benefits
Flexible work environment with top talent from across the globe
Collaborate with an international team of 450+ passionate, talented co-workers
Expand your portfolio with exciting, hands-on projects providing exposure to well-known, global brands
Learn and grow through structured onboarding, in-house knowledge sessions and access to thousands of virtual courses available on demand
Incorporate AI and other exciting technologies into your work, to help you prioritize and boost productivity
Experience a supportive culture that emphasizes teamwork, innovation and transparency
Share your voice! Contribute and integrate creative and innovative ideas across roles and departments
Company
Applause
Applause is a crowd-sourced digital quality testing enabling companies to deliver digital experiences to their customers.
Funding
Current Stage
Late StageTotal Funding
$115.82MKey Investors
Credit SuisseGoldman SachsQuestMark Partners
2017-08-23Acquired
2016-09-14Series F· $35M
2015-03-06Seed· $0.02M
Leadership Team
Recent News
2025-12-03
2025-11-24
Morningstar.com
2025-11-13
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