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Whitetail Club · 5 months ago

Assistant Restaurant and Bar Manager

Shore Lodge Whitetail Club

Full-time

Onsite

Entry, Mid Level

1+ years exp

Whitetail Club is seeking an Assistant Restaurant and Bar Manager who is passionate about food and customer satisfaction. This role involves managing restaurant operations, leading staff, and ensuring a high-quality guest experience while promoting the culture and values of the organization.

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Responsibilities

Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved

Effectively manage the restaurant in the absence of the Restaurant Manager

Manage operations with passion, integrity, and knowledge while promoting the culture and values of Shore Lodge, Whitetail, The Cove

Implement new company policies and procedures by developing plans and instructing staff

Provide direction to shift leaders, and staff to achieve restaurant goals

Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement

Provide coaching and feedback to managers and staff and assess performance on an ongoing basis

Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations

Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness

Consistently monitor product and labor costs to remain within goals

Solicit guest feedback to understand the needs and wants of customers

Train and coach staff on guest services principles and practices

Follow the Shore Lodge Restaurant policies and procedures, including those for cash handing and safety/security

Monitor and maintain the POS System

Assist in new menu implementation

Develop and implement creative solutions to areas of improvement

Assist in conducting staff and daily pre-shift meetings

Assist in any areas of the restaurant when staffing constraints require

Support of team members through the ability to recognize and act on strengths and weaknesses, implement strategies with manager to train for areas of improvement and recognize and reward success