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Jay Peak Resort · 5 months ago

Lead Retail Tech Associate

Jay, VT

Full-time, Part-time, Contract

Onsite

New Grad, Entry Level

$17/hr - $17/hr

Jay Peak Resort is a winter resort area, and they are seeking a Lead Retail Tech Associate to assist with the buying and selling of all equipment in the Gear Shop. This role involves providing excellent customer service, demonstrating product knowledge, and achieving sales goals while maintaining customer relationships.

Travel

Responsibilities

Demonstrate strong selling and customer service skills and assist with meeting sales goals of the Gear Shop

Knowledge of fitting boots

Ability to adjust demos and mount skis/snowboards

Use personal passion of skiing and snowboarding to sell product

Build and maintain customer relationships and share the love of the mountain

Operate POS efficiently and helps with daily operations of the store

Work with Operations manager on sales/pricing/sales reports/product placement

Attend buying show and plan next season’s hard goods buy and demo program

Direct communication with sales reps for clinics, warranties or other hard good questions/issues

Lead and organize demo days and other events at Gear Shop to create sales interest

Work as a team player, using open and constructive communication to ensure a consistent experience and a positive working environment

Other duties as assigned by supervisor, which could be directly related, or unrelated to original position

Qualification

SkiSnowboard knowledgeBoot fitting experiencePOS operationSales skillsCustomer service skillsMathematical skillsSiriusware knowledgeBinding certificationCommunication skillsTeam player

Required

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to apply concepts of basic algebra and geometry

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

To perform this job successfully, an individual should have knowledge or ability to learn Siriusware sales and Sysmanager

Binding certified

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

While performing the duties of this Job, the employee is frequently required to stand and reach with hands & arms

The employee is occasionally required to walk; use hands to finger, handle or feel; climb or balance and stoop, kneel, crouch or crawl

The employee must frequently lift and/or move up to 25 pounds

The employee must occasionally lift and/or move up to 100 pounds