Ellipsis Health · 4 months ago
Project Manager/Business Analyst, Agent Operations
United States
Full-time
Remote
Entry, Mid Level
2+ years expEllipsis Health is a growing healthcare technology company delivering cutting-edge AI solutions to optimize care management and operational efficiency. They are seeking a detail-oriented Project Manager/Business Analyst to lead implementation projects and perform critical business analysis to bridge client needs and technical solutions.
Artificial Intelligence (AI)Health CareInformation TechnologySoftware
Responsibilities
Lead cross-functional workstream meetings and serve as the primary point of coordination across implementation activities
Manage project plans, timelines, and task trackers across internal and client teams
Identify and escalate risks, issues, and dependencies that may impact go-live success
Support readiness reviews and go-live checkpoints
Ensure post-launch activities such as stabilization support and performance monitoring are coordinated effectively
Conduct in-depth discovery sessions with client stakeholders to understand current state processes, pain points, and desired future state
Elicit, document, and validate detailed business requirements, functional specifications, and user stories
Translate complex business needs into clear, concise, and actionable requirements for product, data engineering, and clinical operations teams
Perform gap analysis between client requirements and existing product capabilities, identifying potential customizations or enhancements
Develop and maintain documentation such as process flows, use cases, and data mapping specifications
Support user acceptance testing (UAT) by developing test cases, coordinating testing activities, and tracking defects to resolution
Act as a liaison between business stakeholders and technical teams, ensuring mutual understanding and alignment throughout the project lifecycle
Facilitate clear and timely communication between client stakeholders and internal teams (e.g., product, data engineering, clinical operations)
Prepare and deliver weekly status reports, risk logs, and meeting notes to internal and external audiences
Maintain shared documentation, deliverables trackers, and decision logs in project management tools (e.g., Asana, Jira, Smartsheet, Confluence)
Monitor progress against milestones and flag potential delays or bottlenecks
Ensure post-launch activities such as stabilization support and performance monitoring are coordinated effectively
Qualification
Required
2–4 years of combined experience in project management and business analysis, preferably within healthcare technology or services
Prior experience supporting large health systems, health plans, or care management programs strongly preferred
Strong understanding of care management workflows, payer operations, or patient engagement technologies
Proven ability to elicit, document, and manage detailed business requirements
Experience with process mapping, gap analysis, and use case development
Strong organizational skills with attention to detail and the ability to manage multiple workstreams in parallel
Excellent communication, documentation, and meeting facilitation skills, with the ability to articulate complex technical concepts to non-technical audiences and vice-versa
Proficient in project management and collaboration tools (e.g., Google Suite, Confluence, Slack)
Bachelor's degree in Health Administration, Public Health, Business, Information Systems, or a related field
Preferred
Familiarity with AI-enabled healthcare products or patient-facing digital tools
PMP, CSM, CBAP, or other relevant project management or business analysis certification (a plus but not required)
Benefits
401k matching up to a certain percentage of your salary
Health, vision, and dental insurance
Very flexible paid time off
Company
Ellipsis Health
AI Nursing Care Manager
11-50 employees
H1B Sponsorship
Ellipsis Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (1)
2023 (2)
2021 (1)
Funding
Current Stage
Early StageTotal Funding
$75.02MKey Investors
SJF VenturesKhosla Ventures
2025-06-12Series A· $45M
2021-06-15Series A· $26M
2021-01-13Seed
Leadership Team
Mainul Mondal
Founder & CEO
Dr. Michael Aratow
Chief Medical Officer, Co-Founder
Recent News
2025-10-22
Company data provided by crunchbase