International Rescue Committee · 4 months ago
Client Voices Promoter
Wichita, KS
Part-time
Onsite
Mid Level
$20/hr - $20/hr
3+ years expThe International Rescue Committee (IRC) is a leading humanitarian organization that responds to crises worldwide. They are seeking a Client Voices Promoter to enhance client engagement and feedback initiatives, ensuring that the voices of refugees and immigrants are heard and considered in program planning and service improvements.
CharityCommunitiesHumanitarianNon ProfitSocial
Responsibilities
Partner with IRC program staff to execute client satisfaction and feedback initiatives, including surveys and focus group discussions
Collaborate with clients to ensure their feedback informs IRC program planning and service improvements
Identify and implement preferred client engagement and feedback methods tailored to community needs
Act as a liaison between IRC and local refugee communities, representing their concerns and suggestions to office leadership
Support client participation in discussions with external partners to amplify their influence on broader community strategies
Attend community events and workshops to maintain strong connections with refugee communities and identify areas for program enhancement
Organize and facilitate leadership and civic engagement training sessions to empower clients as advocates and community leaders
Coordinate community events and focus groups to encourage active client involvement in IRC decision-making processes
Ensure alignment with IRC’s client complaints and feedback policies, supporting consistent and ethical practices
Maintain accurate records of feedback and engagement initiatives to track progress and inform future strategies
Proactively engage with clients and raise their issues to IRC leadership to inform organizational priorities
Perform additional tasks as assigned to support IRC’s mission and client-centered programming
Qualification
Required
Minimum 3 years of work experience
Demonstrated experience working with refugees, asylees, victims of human trafficking, and/or immigrant populations required
Strong written, oral, and interpersonal communication skills: the ability to communicate effectively and build relationships with colleagues and partners in a cross-cultural, multi-disciplinary environment, and the ability to present to a varied public required
Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines required
Fluency in English, both verbal and written, is required
A valid driver's license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area required
Preferred
Undergraduate degree preferred, in relevant field of study
Community outreach experience preferred
Fluency in other languages and cultures of the local refugee population including Arabic and Pashto/Dari is strongly preferred
Benefits
10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
Medical insurance starting at $143 per month
Dental starting at $6.50 per month
Vision starting at $5 per month
FSA for healthcare and commuter costs
A 403b retirement savings plans with immediately vested matching
Disability & life insurance
An Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Company
International Rescue Committee
IRC responds to the world's worst humanitarian crises & helps some of the most vulnerable people from harm to home.
10001+ employees
H1B Sponsorship
International Rescue Committee has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (13)
2023 (20)
2022 (17)
2021 (13)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$1.25MKey Investors
American Student AssistanceThe Pfizer FoundationU.S. Department of Agriculture
2024-03-25Grant· $0.5M
2021-11-30Grant
2021-10-07Grant· $0.75M
Leadership Team
David Miliband
President & CEO
Katherine Crowley
Associate Director, Global Corporate Partnerships
Recent News
Business Wire
2025-12-09
2025-11-15
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