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Shimadzu Scientific Instruments · 3 months ago

Field Service Engineer I

Sioux Falls, SD

Full-time

Onsite

Entry Level

$75K/yr - $77K/yr

4+ years exp

Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, and they are seeking a Field Service Engineer to provide exceptional service and support for their products. The role involves repairing, maintaining, and verifying the performance of analytical instruments, along with providing technical support to customers.

AnalyticsBiotechnology

H1B Sponsor Likely

Responsibilities

Provide daily repair and maintenance support for assigned products

Conduct in-house bench repairs as needed while primarily handling field service calls with limited supervision

Travel within the local region (including day and overnight trips) to support customer needs

Offer technical support via phone to customers and field personnel regarding repairs, maintenance and installations

Qualification

Instrument RepairHPLCGCGCMSElectrical EngineeringThought ProvokingDetail OrientedTeam PlayerInnovative

Required

Associate degree in Electrical Engineering or Technology

At least four years of experience in repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments

Strong technical knowledge and understanding of these technologies

Excellent communication and customer relations skills

Willingness to travel at least 50%

Instrument Repair: Expert

Instrument- HPLC: Advanced

Instrument- GC: Advanced

Instrument- GCMS: Advanced

Instrument- TOC: Some Knowledge

Instrument- AA: Some Knowledge

Associates or better in Electrical Engineering or related field

Preferred

Bachelor's degree in Chemistry or related field

Benefits

Competitive Compensation – Day 1 Benefits & Competitive Salary

Retirement Benefits – Matching 401K & Profit-Sharing Program

Professional Growth – Clear pathways for Career, Leadership and Personal Development

Health Benefits – Flexible Spending/Health Savings Accounts

Work-Life Balance – Generous & Front-Loaded Paid Time Off Plan

Education – Tuition Assistance Program for both graduate and undergraduate levels

Insurance Perks – Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs

Work Flexibility – Business casual Dress Attire & casual (jeans) Friday!

Employee Engagement – Employee Resource Groups to network, build a sense of community and enhance one’s career and personal development

Additional compensation is available through either an Incentive and/or Commission Plan.

Additional compensation is offered through a Cost-of-Living Adjustment (COLA)

10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays

Generous short-term disability program with the company covering 100% of monthly premiums

A company car with a fuel card (with a $55 per pay deduction for personal use)

A company-paid cell phone, which remains company property but can be used for personal purposes

Company

Shimadzu Scientific Instruments

Shimadzu provides a broad range of analytical instruments indispensable for research, development & quality control in a variety of fields.

Founded in 1975

Washington, District of Columbia, USA

501-1000 employees

https://www.ssi.shimadzu.com

H1B Sponsorship

Shimadzu Scientific Instruments has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)