Total Quality Logistics · 14 hours ago
Customer Service Coordinator - 3rd Shift
Cincinnati, OH
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrTotal Quality Logistics is a leading company in service excellence, seeking a Third-Shift Customer Service Representative. In this role, you will manage communications between sales teams and transportation partners, ensuring shipments stay on track and resolving issues as they arise.
Freight ServiceLogisticsTransportation
No H1B
Responsibilities
Manage a high volume of inbound and outbound phone calls and emails, ensuring shipments are on schedule
Help resolve shipping issues with a high sense of urgency and professionalism
Document and manage all tasks in our internal systems
Provide updates and communicate directly with the internal sales and support teams
Qualification
Required
You have a passion for delivering excellent customer service
You enjoy solving problems
You maintain a calm, professional demeanor under pressure
You communicate clearly and work well within a team
You're organized, with a high attention to detail
You have a strong work ethic with a history of reliability
You're professionally driven, and career motivated
You are comfortable working in a fast-paced office environment
Benefits
Comprehensive benefits package
Health, dental and vision coverage
401(k) with company match
Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Company
Total Quality Logistics
The logistics industry is a $500 billion market.
Founded in 1997
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Rob Poulos
Chief Operating Officer
Chris Brown
Chief Legal Officer
Recent News
Company data provided by crunchbase