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BATON ROUGE ORTHOPAEDIC CLINIC, LLC · 4 months ago

Collections Representative

Baton Rouge, LA

Part-time

Onsite

Entry Level

2+ years exp

Baton Rouge Orthopedic Clinic is dedicated to providing a seamless continuum of health care services to maximize patient outcomes. They are seeking a Collections Representative to ensure timely, efficient, and accurate collection of payments for services, while maintaining professional relationships with patients and staff.

Health CareMedicalWellness

Responsibilities

Maintain neat and organized work area. Report safety issues to the Billing Supervisor or Risk Management/Safety Officer immediately

Work efficiently and manage time wisely. Assist other employees when all duties are complete or as dictated by significant need

Communicate any problems, difficulties, or concerns regarding job duties to the Business Office Supervisor or CEO

Perform all duties consistently and without significant error

Meet all deadlines and timeframes for completion of assignments

Represent BROC in a professional manner at all times. Demonstrate outstanding ability to interact positively with physicians, staff, and “external” customers (e.g. patients, family members, vendor representatives, home health etc.). Exhibit good communication skills with physicians, patients, supervisors, and co-workers at all times

Maintain a harmonious relationship with other BROC employees in order to accomplish the duties and responsibilities of the position and to carry out the overall mission of the Clinic. Notify Business Office Supervisor, Clinic Manager, or CEO of issues with other employees or patients that can not be amicably resolved

Work and relate cooperatively with all other employees of BROC to assure optimum care for the patients of BROC and to achieve standards of care set forth by the BROC medical staff

Adhere to the BROC Compliance Plan as it pertains to the above specific job duties. Use best efforts to maintain compliance by following the BROC Compliance Plan, attending BROC compliance education, following medical documentation guidelines, and communicating concerns regarding compliance issues

Perform accurate and complete documentation in the patient’s medical record, when applicable

Maintain patient confidentiality according to the HIPAA standards of privacy and security

Adhere to the BROC Personnel Policies Manual and its contents

Perform other reasonable duties as assigned by Business Office Supervisor, Clinic Manager, or CEO