Cinch Home Services · 2 weeks ago
IT QA Manager
Boca Raton, FL
Full-time
Onsite
Senior Level
5+ years expCinch Home Services is seeking a highly skilled and team-oriented IT QA Manager to join their team as they continue their growth and digital transformation. In this leadership role, you will manage the QA team, develop testing strategies, and ensure that products meet the highest quality standards while working closely with cross-functional teams.
ElectronicsHome ServicesInsurance
Hiring Manager
Alex Gil
Responsibilities
Leading and managing QA team in the development, implementation, and execution of quality assurance processes and strategies
Developing and enforcing quality standards and procedures, ensuring all team members follow them
Leading the development and execution of automated tests using various tools and frameworks, ensuring adequate test coverage
Monitoring and analyzing key quality metrics to track product performance and identify areas for improvement
Working closely with product development, engineering, and operations teams to ensure that quality standards are integrated into the product lifecycle
Developing and maintaining quality documentation, including test plans, reports, and defect tracking records
Establishing and maintaining a strong communication channel with departments to ensure quality expectations are met throughout the production process
Conducting root cause analysis of quality issues and implementing corrective actions to prevent recurrence
Providing leadership, training, and development opportunities to QA staff to enhance team skills and performance
Identification and implementation of new tools and technologies to enhance the quality assurance processes
Stay updated on industry trends, new quality management methodologies, and regulatory changes that affect product quality
Qualification
Required
Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field
5+ years demonstrable experience as a QA Manager in a scaled software engineering environment
Proven experience managing QA teams, including training, performance management, and team development
In-depth knowledge of quality assurance methodologies, tools, and frameworks
All testing phases: Functional, Regression, Integration, System, UAT, and Usability in an Agile environment
In-depth knowledge of Agile, Scrum, and Waterfall methodologies and the ability to implement QA processes in an Agile environment
Background in developing and managing automated test suites using tools (Selenium, TestNG, QTP, or similar) and scripting languages
Experience with software testing, defect tracking, and quality management systems (JIRA, TestRail, Quality Centre)
Experience with performance testing and load testing tools (JMeter, LoadRunner), security testing, accessibility compliance testing
Writing and executing SQL queries, working with XML and JSON file formats
Testing REST and SOAP APIs using tools like Postman, SoapUI, SOAtest, and cURL
Working knowledge of modern web / mobile stacks: HTML5, AJAX, Node.js, AngularJS, iOS/Android development
Experience with cloud-based QA tools and testing in a cloud environment (AWS, Azure) and AI testing tools
Familiarity with tools such as Jenkins or Git for continuous integration/continuous testing
Experience cross-browser and cross-device testing on iOS and Android platforms
Exposure to testing frameworks like Jasmine, Mocha, Karate. etc
Strong analytical and problem-solving abilities with attention to detail
Excellent communication skills, both written and verbal, with the ability to present complex information to various stakeholders
Strong organizational and project management skills with the ability to manage multiple priorities simultaneously
Preferred
Relevant certification in Quality Management (Six Sigma, ISO 9001, ISTQB)
Industry experience in Warranty, Insurance, or Customer Service domains
Experience with Content Management Systems
Familiarity with Oracle Financials
Company
Cinch Home Services
Cinch Home Services offers home protection products and appliance repair services.
501-1000 employees
H1B Sponsorship
Cinch Home Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (1)
2022 (4)
2021 (5)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Chris Askew
Chief Operating Officer
Anthony Conversa
Chief Marketing Officer
Recent News
2025-10-25
Company data provided by crunchbase