Amazon Web Services (AWS) · 3 days ago
Services Team Manager, DCEO
Hayward, CA
Full-time
Onsite
Mid, Senior Level
$99K/yr - $185K/yr
2+ years expAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, seeking a Services Team Manager to lead a team of service technicians in maintaining critical power infrastructure across multiple data center locations. The role involves managing maintenance strategies, ensuring safety and operational excellence, and fostering relationships with vendors while maintaining exceptional uptime standards for power distribution systems.
ConsultingDevOpsInformation TechnologySoftwareWeb Development
Responsibilities
Lead and manage a team of service technicians responsible for generator maintenance, repair, non-destructive testing on electrical equipment, and battery maintenance. Ensuring high standards of safety, quality, and operational excellence
Drive equipment lifecycle management, including end-of-life planning and replacement strategies for critical power infrastructure
Coordinate with maintenance scheduling teams to ensure 100% completion of required maintenance activities while minimizing impact to data center operations
Manage multiple concurrent projects across various sites, including improvement initiatives from conception to completion
Build and maintain strong relationships with vendors and contract partners, ensuring adherence to SLAs and quality standards
Effectively manage operational budgets and resource allocation across multiple programs
Foster a culture of safety and continuous improvement, implementing best practices and driving team development
Perform rotational On-Call duties as the after hours on-call Services Team Manager for the data centers in the region. This includes responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s)
Qualification
Required
Bachelor's degree or equivalent experience
2+ years in a management position with 5 or more direct reports
2+ years within a critical infrastructure equipment including Uninterrupted Power Supply (UPS) batteries, Generators, Electrical Switchgear, and non-destructive testing methodologies
Preferred
5+ years leading field services teams performing diagnostics, troubleshooting, repair, and root cause analysis of critical infrastructure (generators, switch gear, bud-duct, UPS, and air handlers)
Level 3 Infra-Red (IR) Thermography Certification
Demonstrated experience with Tier 4 Generator maintenance and operation
Demonstrated experience with mission critical battery deployments and various chemistries
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
H1B Sponsorship
Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
2026-01-08
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-08
Company data provided by crunchbase