Take-Two Interactive · 3 days ago
IT Business Solutions Analyst
New York, United States
Full-time
Onsite
Mid Level
$72K/yr - $107K/yr
3+ years expTake-Two Interactive is a leading developer and publisher of interactive entertainment. The IT Business Solutions Analyst plays a key role in bridging business needs and technical solutions by collaborating with teams to design and recommend solutions that enhance efficiency and support business objectives.
Online GamesPC GamesPublishingSoftwareVideo Games
Responsibilities
Act as a liaison between business units and technical resources to ensure alignment on project objectives
Facilitate communication between collaborators to ensure expectations are clear and understood across departments
Suggest process redesigns or optimizations to leverage efficiencies, reduce costs, or enhance service quality
Good communication skills to be a phenomenal partner with business leaders, technical teams, vendors, and clients
Ability to facilitate meetings, workshops, and presentations with teams of multifaceted strengths
Work with business collaborators to design solutions that address their needs, improve efficiency, and reduce costs
Create process maps, workflows, and data models to represent business processes and system integrations
Form relationships with technical teams to design system solutions and identify technical gaps or areas for improvement
Conduct workshops, interviews, and surveys with business stakeholders to gather functional and technical requirements
Create process maps, workflows, and data models to represent business processes and system integrations
Work closely with technical teams to design system solutions and identify technical gaps or areas for improvement
Oversee and rationalize SaaS license management in close collaboration with business teams to optimize usage, reduce costs, and ensure alignment with organizational needs and goals
Analyze business data to identify trends, difficulties, and determine areas for optimization
Assist in the development of reports and dashboards using business intelligence tools (e.g., Tableau, Power BI, SQL) to track key performance indicators (KPIs)
Support project managers in planning, tracking, and reporting on project progress, risks, and status
Assist in leading project scope, timelines, and handling risks to successful project delivery
Knowledge of project management principles, including scope management, risk assessment, collaborator status, and timeline development
Ability to work under tight deliverables and handle various tasks or projects simultaneously
Present findings, solutions, and project status updates to senior leadership and stakeholders in a clear, concise manner
Prepare and deliver presentations or reports summarizing business analysis, solution design, and project outcomes
Identify potential risks or issues during the solution implementation phase and proactively mitigate them
Work across teams to address issues and find resolutions that minimize disruption to business operations
Assist in the coordination and delivery of training sessions across the EMEA and APAC regions, ensuring materials are relevant to regional needs
Provide ongoing support for regional communications, including crafting content for newsletters, announcements, and other internal updates specific to the EMEA and APAC regions
Aid in streamlining communication processes across various corporate entities, labels, and studios, ensuring clarity and consistency in messaging and workflows
Develop and distribute surveys to gather feedback, and analyze results to provide actionable insights that support business decisions and improve employee engagement
Develop test cases, conduct user acceptance testing (UAT), and validate that systems meet business requirements
Work with development teams to troubleshoot and resolve technical issues or defects during implementation
Provide hyper-care support, addressing questions or issues related to system functionality
Collaborate with IT teams to tackle sophisticated issues and ensure continuity of business operations
Develop test cases, conduct user acceptance testing (UAT), and validate that systems meet business requirements
Work with development teams to identify and resolve technical issues or defects during implementation
Qualification
Required
3 years of relevant experience + minimum 1 year of experience of building functional user requirements for ServiceNow implementation
1 year experience with ServiceNow ITSM and/or ITOM product suites
Bachelor's Degree or equivalent experience in Business Administration, Information Technology, Computer Science, or a related field
Proven ability working directly with internal business customers in a support-type role
Proven ability assisting with product requirements, launching, and post implementation support
Proven ability in directly leading product launches, supporting retrospectives, building playbooks, and iterating to improve
Experiences with tools such as Jira, ServiceNow, Smartsheet, Airtable, Tableau, PowerBi, Monday.com, Miro, and Lucid Chart
Benefits
Medical (HSA & FSA)
Dental
Vision
401(k) with company match
Employee stock purchase plan
Commuter benefits
In-house wellness program
Broad learning & development opportunities
A charitable giving platform with company match
Fitness allowance
Employee discount programs
Free games & events
Stocked pantries
Company
Take-Two Interactive
Headquartered in New York City, Take-Two Interactive Software, Inc.
10001+ employees
H1B Sponsorship
Take-Two Interactive has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (10)
2023 (21)
2022 (20)
2021 (12)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$5.69B2025-05-20Post Ipo Equity· $1.04B
2024-06-10Post Ipo Debt· $600M
2024-01-04Post Ipo Debt· $350M
Leadership Team
Daniel P. Emerson
Chief Legal Officer, Executive Vice President and General Counsel
Recent News
2025-12-11
Company data provided by crunchbase