Legion Technologies · 2 hours ago
Senior Consultant
United States
Full-time
Remote
Mid, Senior Level
$110K/yr - $145K/yr
5+ years expLegion Technologies is a mission-driven company seeking a Senior Consultant to lead the evolution of their implementation methodology. This role focuses on ensuring successful implementation of workforce management solutions and training for customers, while managing multiple enterprise projects and advocating for customer needs.
AnalyticsArtificial Intelligence (AI)Human ResourcesProductivity ToolsSaaS
Responsibilities
Promote the evolution of the Legion Implementation Methodology and implement approaches that support Agile standards for cloud delivery solutions
Manage multiple concurrent enterprise projects, leading all implementation project phases
Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success
Configure Legion products according to the solution blueprint
Provide configuration reviews and configuration knowledge transfers to the customer
Assist customers with software testing along with roll-out activities such as data loads and system initialization
Deliver live customer training for areas such as training the trainer for administrators and store managers
Lead and facilitate discussions and workshops with the customer
Oversee configuration documents, tools, and methodologies including but not limited to solution blueprint, enterprise configuration worksheet, etc
Define, manage, and deliver on customer expectations throughout the implementation process
Work with teams within Legion to ensure implementation timelines and support SLAs are met
Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer
Be familiar with compliance and labor laws and how they impact customers
Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology, and the Legion product
Define, manage, and deliver on customer expectations throughout the implementation process
Providing leading practices to ensure customers are maximizing the value of their Legion solution
Actively set and manage expectations
Continually acquire knowledge about our customers and solutions to grow adoption
Comfortable communicating in considerably demanding situations internally and externally to all levels of colleagues and peer groups in ways that support problem-solving and planning
Implement processes that support the efficient execution of phases within the Legion value-driven implementation methodology
Define consulting leading practices and create a strategy that may include product certification and consultant training supported by the Training & Enablement Manager
Work with the Operations and Solution Architecture to support a Center of Excellence designed to improve organizational performance, maintain standards for consulting, and establish a document repository, governance, and coaching space for consultants
Understand and prevent scope creep
Use Legion project management tools to manage configuration tasks assigned within the implementation project plan
Product expert in core Legion modules
Maintain core product expertise for end users and configuration
Grow product knowledge through regular release training
Communicate upcoming release themes and dates to the customer
Identify, report, and prioritize bugs & enhancements
Qualification
Required
5+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success
Bachelor's degree or equivalent experience
Highly motivated, enthusiastic team player, driven by delighting customers
Exceptional situational presence, relationship building, intellect, ethics, and judgment that engenders credibility and trust
Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; superb negotiation and diplomacy skills
Preferred
7+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success
Workforce management planning experience in a retail environment
Experience mentoring and training software implementation Consultants
Benefits
$0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
401k plan
Unlimited Paid Time Off and Paid Holidays
Parental Leave
Equity
Monthly Wellness Reimbursement
Monthly Lunch on Legion
Company
Legion Technologies
Legion Technologies offers an AI-powered workforce management platform designed to enhance labor efficiency and employee engagement.
201-500 employees
H1B Sponsorship
Legion Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (7)
2022 (2)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$185.5MKey Investors
Silicon Valley BankRiverwood CapitalStripes
2024-12-12Undisclosed· $50M
2024-05-07Series D· $50M
2021-05-11Series C· $50M
Leadership Team
Sanish Mondkar
Founder & CEO
Gopal Sundaram
Founding CTO, SVP of Product & Engineering
Recent News
Company data provided by crunchbase