JDA TSG · 2 weeks ago
Tax Expert EA/CPA REMOTE (Seasonal)
JDA TSG is a company dedicated to solving complex problems for businesses, and they are seeking Seasonal Tax Professionals. The role involves providing customer support and assistance with tax returns, ensuring high customer satisfaction while working remotely.
ConsultingInformation Technology
Responsibilities
Provide superior customer support via video, phone, and chat, helping customers with their tax returns
Create an excellent customer experience using your expertise in tax preparation and technical ability
Resolve customer problems in a friendly and timely manner to ensure high customer satisfaction
Carefully document all customer interactions
Qualification
Required
An active Enrolled Agent (EA), CPA, or active attorney license, and PTIN
2+ years of professional experience preparing and filing individual (1040) returns using professional tax preparation software in a professional/retail setting
Strong technical skills and ability to navigate computer systems and software, including professional tax software, Microsoft 365 (Outlook, Teams, Word, Excel), Slack, Timekeeping solutions, etc
A dedicated workspace with a hard-wired Ethernet connection and personal computer for administrative responsibilities. (No Satellite or Wi-Fi providers.)
Benefits
401K with a match
Perks
Other incentives