Scotiabank · 14 hours ago
Director, USCM Fraud Monitoring Team
Dallas, TX
Full-time
Onsite
Senior Level, Lead/Staff
$148K/yr - $256K/yr
8+ years expScotiabank is a leading bank in the Americas, and they are seeking a Director for their USCM Fraud Monitoring Team. The role involves overseeing the fraud monitoring program, ensuring compliance with regulations, and driving strategies to enhance client experience and reduce fraud losses.
BankingFinanceFinancial Services
Responsibilities
Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
Provides overall leadership and performance management of the fraud monitoring and cash loss team operation
Accountable for overseeing the complex fraud detection/deterrence for the US Cash Management services across the H2H and Scotia Connect channel products
Deposit/Cheque fraud (e.g. kiting)
Payments/Wire fraud
Support and counsel US Cash Management business on customer onboarding process and fraud issues
Represent Fraud on regulatory, audit and client related issues that are Fraud related
In conjunction with the VP and senior leadership team, responsible for the long-term strategic direction of the business line
Takes a leadership role in pursuing strategies to improve client experience, reduce fraud losses, operational efficiencies and organizational effectiveness
Partners with the senior leadership team to establish and maintain metrics for measuring, evaluating and benchmarking quality performance of fraud deterrence, customer satisfaction; Responsible for ensuring the achievement of customer and operational KPIs
Responsible for achievement of business plan & Fraud Monitoring objectives as negotiated
Builds strategic relationships and key partnerships both internally and externally
Provide subject expertise and thought leadership from fraud perspective to support bank projects/initiatives
Keep abreast of emerging issues, trends and evolving regulatory requirements and assess potential impact to the US fraud monitoring team and recommend remedial actions
Partner with key stakeholders (e.g. US Legal, US GTB Operations, Client Sales & Servicing team, etc.) to ensure effective resolution of client’s concerns and issues related to actions taken on their accounts
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct
Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team
Qualification
Required
Bachelor's degree in business administration, Law, Computer Science, Information Systems or Engineering
Expert knowledge of industry trends and information regarding fraud and fraud deterrence, and in-depth knowledge of laws and regulations associated with fraud management
8-10 years with demonstrated success in the financial services industry
3+ years management experience
Working knowledge of retail and commercial credit products, consumer credit lifecycle, risk management
Thorough knowledge with respect to the fraud mitigation tools and systems used for fraud deterrence (PRM, Web Extraction, History Database, etc.)
Working knowledge of the bank's systems including, CIS, Finacle, TenX, Fenergo, Salesforce, GWA Micro UI, etc
Highly skilled leader with extensive experience leading large teams focusing on coaching, strategic planning and execution of key business priorities
Strong prioritizing, planning, analytical, presentation, project management, and relationship building skills
Preferred
MBA (or equivalent) is an asset but not a requirement
Benefits
Flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs
Company
Scotiabank
Scotiabank is a banking firm that provides banking and financial services.
10001+ employees
H1B Sponsorship
Scotiabank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (52)
2024 (55)
2023 (29)
2022 (38)
2021 (38)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$1.07B2024-04-17Post Ipo Debt· $1.07B
1972-03-01IPO
Leadership Team
Jabar Singh
President & CEO Scotiabank Colpatria (Colombia) & Head Central America & Caribbean
L.Scott Thomson
President and CEO
Recent News
Canada NewsWire
2025-12-24
Company data provided by crunchbase