Securitas Security Services USA, Inc. · 2 days ago
Security Account Manager
Atlanta, GA
Full-time
Onsite
Mid Level
$72K/yr - $72K/yr
4+ years expSecuritas Security Services USA, Inc. is a company dedicated to providing security solutions, and they are seeking a Security Account Manager for a data center facility. The role involves managing security services for an assigned account, ensuring high-quality customer service, operational effectiveness, and staff training and supervision.
Public SafetyRisk ManagementSecurity
Responsibilities
Identifies and escalates issues in accordance with documented policies and procedures
Conducts patrols of the datacenter to ensure the protection of assets and property
Provides strong customer service, access control, loss prevention, incident response, observation and reporting for all safety and security incidents
Manages the security services and related operations provided to an assigned account including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training
Serves as a key point of client contact to ensure the delivery of high-quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner
Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract; provides support during client start-up; supports security planning, assessments, and surveys; reviews and updates post orders
Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches’ employees and carries out disciplinary actions, as necessary
Assists in development and administration of budget in relation to assigned account
Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures
Within scope of client contract and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other associate and business information
Prepares and coordinates staffing schedules for account, in collaboration with line management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed; personally, inspects all posts as part the evaluation of security staff
Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues
Performs tasks and duties of a similar nature and scope as required for assigned account
Qualification
Required
4 Years of Security and 3 Year of Supervisor or Management Experience Required
Must be at least 18 years of age
Must have a reliable means of communication (i.e., pager or phone)
Must have a reliable means of transportation (public or private)
Must have the legal right to work in the United States
Must have the ability to speak, read, and write English
Must have a High School Diploma or GED. If not, must be willing to complete the GED program within six months
Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation
H.S. diploma or G.E.D., and 2 years of security-related training or experience, including lead or supervisory experience, sufficient to meet the requirements of the assigned site, or an equivalent combination of education and experience, as determined by the company
Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers
Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned site
Knowledge of supervisory practices and procedures
Ability to supervise staff, including assigning work and providing training and discipline
Understanding of a variety of security and safety devices and controls
Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form
Ability to track and maintain schedule assignments
Ability to be an effective team member
Ability to maintain professional composure when dealing with unusual circumstances
Benefits
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Company
Securitas Security Services USA, Inc.
Securitas knows Security. It is our only business.
10001+ employees
H1B Sponsorship
Securitas Security Services USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (5)
2022 (5)
2021 (5)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
A
Allan L Cordova
Chief Information Security Officer
Recent News
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