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General Dynamics Information Technology · 1 week ago

Systems Specialist - Active TS/SCI w/Poly

Annapolis Junction, MD

Full-time

Onsite

Mid, Senior Level

$98K/yr - $132K/yr

5+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government. They are seeking an Information Technology Support Specialist to provide technical support and troubleshooting services for computer systems, software, and hardware, ensuring effective operations for their clients.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

May coach and provide guidance to less-experienced professionals

Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions

Provides remote support access through desktop mirroring and other remote access applications for worldwide sites

Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Qualification

Computer HardwareRemote AccessRemote SupportCompTIA Security+Technical Support

Required

Top Secret SCI + Polygraph clearance level must currently possess

Top Secret SCI + Polygraph clearance level must be able to obtain

5+ years of related experience

Computer Hardware, Remote Access, Remote Support skills

CompTIA Security+ certification

US Citizenship required

Installs, modifies, and repairs computer hardware and software both in person and using remote access tools

Maintains current knowledge of relevant technology as assigned

On-Site in Annapolis Junction, MD location

Benefits

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Variety of medical plan options, some with Health Savings Accounts

Dental plan options

A vision plan

A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match

Full flex work weeks where possible

A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees