UC Irvine · 3 months ago
Medi-Cal Collections/Billing Supervisor - HB Patient Financial Services - FT Days
Anaheim, CA
Full-time
Onsite
Mid Level
$72K/yr - $127K/yr
3+ years expUCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. The Medi-Cal Collections/Billing Supervisor will oversee operations, provide support and guidance to the unit, and ensure compliance with established standards, while also contributing to a positive work environment and optimizing performance through analysis and problem resolution.
Higher Education
Responsibilities
Under the general direction of the Medicaid, FQHC Manager, the Medi-Cal Collect/Billing Supervisor is responsible for overseeing operations and providing support and guidance to the unit
As a coach and mentor, provide training, address performance issues, manage compliance, and ensure competency in accordance with established standards, procedures, policies, and legal requirements
Contribute to a work environment that fosters positive morale and ensures compliance
Research and investigate issues as needed, analyze and resolve problems and discrepancies, provide creative solutions, and recommend alternatives and initiatives to optimize performance
Work collaboratively and assist in personnel actions and staffing and human resource matters
Assist in the development of unit goals and objectives and on special projects as needed
Performs routine analysis of various key performance indicators, dashboards, and reports to optimize performance and maintain positive A/R disposition
Qualification
Required
Strong working knowledge of hospital billing and collections, government, managed care, fed/state/county & self funded reimbursement
Strong technical knowledge of CPT, HCPS and ICD-10 coding, LCD, NCD, MUE, CCI, Modifiers, authorization requirements and related documentation
Strong knowledge of medical and insurance terminology, billing, and collections procedures and regulations
Strong interpersonal skills to communicate effectively and work collaboratively with all constituent groups
Strong decision-making and critical thinking skills, with the ability to analyze and evaluate complex and/or difficult problems, determine appropriate level of intervention, and develop and apply viable solutions
Resourcefulness to identify and search for information that is not readily available
Proficient in Microsoft Office and related programs (i.e. Microsoft, Excel, Outlook, PowerPoint, etc.)
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Must demonstrate customer service skills appropriate to the job
Minimum three (3) years experience in billing and collections of Medicare, Medicare Advantage, Medi-Cal, CalOptima, FQHC, CCS, Commercial, Managed Care, and other healthcare insurance programs
Minimum one (3) year prior experience leading or overseeing a team
Minimum of four (4) years of related relevant experience in business office operations, consulting, or auditing
Knowledge of human resources management policies, with the ability to evaluate and document human resources matters and performance
High degree of professionalism to recognize the need for discretion and maintain confidentiality
Excellent written and verbal English communication skills
Demonstrated skill to convey complex information in a clear and concise manner
Demonstrated effective time management and organizational skills
Demonstrated ability to work collaboratively and maintain a calm and professional demeanor under difficult circumstances
Demonstrated ability to use sound judgment
Demonstrated ability to facilitate accurate and timely billing and collections
Bachelor's degree in related area and/or equivalent experience/training
Advanced analytical and report writing skills to effectively comprehend multiple reports and provide comprehensive assessment of data
Ability to supervise, schedule, and coordinate daily activities of subordinate staff and effectively manage multiple priorities in a fast-paced, dynamic environment
Ability to maintain a work pace appropriate to the workload
Ability to function independently and as a member of a team
Ability to establish and maintain effective working relationships across the Health System
Ability to coach, effectively motivate, and improve staff performance and provide thorough and accurate review of work performance
Preferred
Prior experience with and working knowledge of EPIC electronic health record
Knowledge of University and Medical Center organizations, policies, procedures and forms
Benefits
Medical insurance
Sick and vacation time
Retirement savings plans
Access to a number of discounts and perks
Company
UC Irvine
UC Irvine
10001+ employees
H1B Sponsorship
UC Irvine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (113)
2024 (86)
2023 (99)
2022 (76)
2021 (81)
2020 (79)
Funding
Current Stage
Late StageLeadership Team
Anand Gala
CEO Roundtable Member
Bob Romney
Chancellor's CEO Roundtable
Recent News
Business News: Pasadena Star-News
2025-12-29
2025-08-08
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