Chick-fil-A Supply · 1 week ago
Lead Technical Product Owner, CFA Supply
Atlanta, GA
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expChick-fil-A Supply is a food production and distribution service network focused on serving the unique needs of Chick-fil-A restaurants. The Lead Technical Product Owner is responsible for managing data flows, integrations, and technical support while collaborating with various business units to define and document functional and technical requirements.
LogisticsSupply Chain ManagementTranslation ServiceWarehousing
Responsibilities
Develop roadmap of system enhancements/improvements that align to the business needs and requirements
Benchmark business process capabilities and integrations across all entities to develop standard solutions that will deliver scale, agility, and value to the business stakeholders
Understand master data management in order to enable standards across all entities and system platforms
Execute the development of new and existing configurations as well as supporting documentation that enables change management and end user training
Provide 2nd level operational support for all entities for each platform, which includes advanced troubleshooting techniques and tools to minimize business impacts
Provide end-to-end technical and functional solutions and process expertise to business stakeholders in order to identify new IT-enabled solutions
Provide input to business case documentation along with financial justification and ROI for all initiatives. Partner with IT leadership to establish project approach and timeline
Execute the documenting of the current-state and future-state business process requirements including data flows, configurations, and reporting needs
Execute testing phases for implementations to ensure systems address business stakeholder needs from users’ point of view
Manage simultaneous projects across all entities to coordinate all aspects of implementation and delivery of tasks necessary for successful project execution
Coordinate software version upgrades with business stakeholders and software vendors
Qualification
Required
Bachelor's degree in Supply Chain, Industrial Engineering, Computer Science, Business Administration, related field or relevant experience
8+ years of experience as an IT business analyst or related role
8+ years of experience with enterprise supply chain technology including Oracle Fusion ERP or equivalent systems
Demonstrated application of agile methodologies in software enhancements
Excellent business communication and presentation skills
Ability to effectively coordinate multiple projects involving multiple entities, departments, and external consulting teams
Excellent interpersonal, analytical, organizational, and problem-solving skills
Deep understanding of data requirements and flows
Strong operational experience with enterprise platforms such as Oracle ERP specifically, Supply Chain modules including order management, and inventory processes
Understanding of chain of custody for critical value streams such as lifecycle management, planning and replenishment processes, and shipping processes
Understanding of data relationships to enable system-to-system performance
Working knowledge of innovation lifecycle in manufacturing and distribution center facilities
Strong experience in a start-up or new business development environment
Preferred
Oracle Fusion Cloud ERP supply chain experience
Cloud based enterprise system experience
10+ years of experience with Oracle Fusion ERP supply chain configuration and support
10+ years of experience with Oracle order management and order-to cash configuration and support
5+ years of experience with Agile methodologies in software development
Experience with Amazon AWS as an integrations solution for packaged software
Experience with mobile applications in a distribution and/or manufacturing environment
Experience driving integrations between SaaS based enterprise systems and third-party stakeholders
Experience with master data management across enterprise systems
Business process management experience
Company
Chick-fil-A Supply
Chick-fil-A Supply specializes in warehouse, transportation, logistics, and distribution services for Chick-fil-A restaurants.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
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