Charlotte Hornets · 3 months ago
Account Executive, Membership Sales
Charlotte, NC
Full-time
Onsite
Entry Level
1+ years expCharlotte Hornets is focused on becoming a premier NBA organization, committed to elevating the franchise and creating meaningful community impact. The Account Executive, Membership Sales position is responsible for generating new business revenue through the sale of various ticket plans and luxury seating, requiring strong sales skills and relationship-building capabilities.
Media and EntertainmentSportsSports Leagues and Teams
Responsibilities
Generate new business revenue from full season memberships, partial plans, mini plans, group tickets, and luxury seating through cold calling, prospecting, networking, referrals and in-person meetings
Meet or exceed daily call minimum and appointment expectations, along with yearly sales goals
Build and maintain strong relationships with individuals and corporate decision makers to drive sales
Conduct face-to-face and virtual sales presentations, tailoring seating options to meet the specific needs of each prospect
Manage the entire sales process from beginning to end, ensuring a seamless and professional customer experience
Consistently meet or exceed individual and team sales goals
Maintain an updated pipeline of potential buyers in the CRM system, accurately tracking interactions, follow-ups and deal progress
Collaborate with the membership service team to ensure a high level of customer satisfaction and long-term client retention
Handle all incoming sales calls
Prospect and qualify all potential sales opportunities
Effectively execute sales campaigns and training set forth
Provide excellent customer service
Maintain and grow industry standard sales skills
Perform basic office functions as needed
Qualification
Required
Bachelor's degree from an accredited college or university in Business, Sports Management, Marketing or related field is preferred but not required
Proven track record of at least one year of high-level sales success, demonstrating strong performance and results
Strong presentation skills, with the ability to confidently deliver sales materials to large groups and key clients
Ability to handle confidential information with the highest level of discretion and professionalism
Professional demeanor, with the ability to interact effectively with all levels of the organization and external stakeholders
Excellent interpersonal skills, with the ability to actively listen, collaborate, and contribute in a team environment
Outstanding written and verbal communication skills, with the ability to convey ideas clearly, concisely, and persuasively
Strong organizational and time management skills, effectively prioritizing tasks and managing workload efficiently
Adaptable and flexible, able to thrive in a fast-paced environment while managing multiple priorities and competing demands
Highly dependable, consistently punctual and responsive to managerial direction and feedback
Willingness to work extended hours, including nights, weekends, holidays, and travel as needed
Benefits
Valuable benefits
Competitive time off policies
Company
Charlotte Hornets
The Charlotte Hornets is a professional basketball team platform and is part of the NBA's Southeast Division.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ronnie Bryant
SVP and Chief Information Officer
Alma Angeles-Parvaz
Vice President, Partnerships
Recent News
Sports Business Journal
2025-11-08
2025-11-08
Sports Business Journal
2025-11-05
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