Gen · 2 hours ago
Principal Sales Engineer
Phoenix, AZ
Full-time
Hybrid
Senior Level, Lead/Staff
5+ years expGen is a company focused on aligning digital solutions with partner business goals. The Partner Sales Engineer role involves providing pre-sales support, technical expertise, and building relationships with partners to ensure successful integration and delivery of Gen Digital solutions.
Cyber SecurityDigital MediaInformation Technology
Hiring Manager
Annu Singh
Responsibilities
Drive revenue and membership growth through integrated partner solutions, supporting both technical and strategic aspects of partnerships
Lead partner onboarding and technical evaluations, including opportunity qualification, architectural guidance, and integration planning (SDKs, APIs, SSO, OEM, etc.)
Conduct joint discovery to identify partner use cases, validate product fit, and ensure roadmap alignment
Serve as the technical voice of the partner internally—delivering structured feedback to Product and Engineering
Present Gen Digital’s portfolio in a technical pre-sales capacity across a range of audiences, from partner executives to product managers and technical teams
Deliver product demonstrations, technical enablement, and training content to support sales, integration, QA, support, and customer success teams
Support RFP/RFI responses with technical insights, documentation, and coordination across stakeholders
Provide post-sale technical support and lead ongoing discovery for cross-sell/upsell opportunities throughout the partnership lifecycle
Develop and deliver partner-facing sales enablement collateral, including demos, videos, and technical documentation
Maintain deep understanding of partner strategies, market trends, and competitive landscape to inform partnership execution and positioning
Represent Gen Digital at key partner and industry events (e.g., CES, Cyber Safety Summit, tech conferences)
Drive partner/channel strategy by contributing to sales engineering training, enablement, and global knowledge sharing
Build strong relationships with internal product teams and external partner stakeholders to influence product direction and successful go-to-market outcomes
Travel as needed to support partner engagements, marketing events, and field enablement
Qualification
Required
BS degree or equivalent combination of education and experience in cybersecurity, identity protection, or related technical field
Fluency in Spanish (written and verbal) required to support partners and customers across the Latin America region
5–10 years of experience in technical sales, solutions engineering, or product management roles; at least 3+ years in a senior-level sales engineering capacity
Proven success supporting B2C and B2B2C partnerships, particularly with telco/service providers, financial institutions, retail or device manufacturers (OEM)
Familiarity with consumer security and identity theft protection products, platforms, and competitive landscape
Strong project and time management skills; able to manage multiple deals and collaborate across global sales teams simultaneously
Demonstrated ability to troubleshoot, problem-solve, and navigate a technical solution in dynamic partner environments with fluid requirements
Effective communicator with excellent verbal and written skills; comfortable interfacing with both technical teams and executive stakeholders
Self-starter with a growth mindset and a strong desire to continually learn new technologies, products, and industry trends
Must be willing and able to travel as required to meet business and customer demands
Preferred
Channel/Partner Experience is Preferred
Company
Gen
Gen is a cybersecurity company that offers security, identity protection, and privacy solutions.
5001-10000 employees
H1B Sponsorship
Gen has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (2)
2022 (1)
2021 (2)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$950M2025-02-13Post Ipo Debt· $950M
2022-11-08IPO
Leadership Team
Rich Matta
General Manager and Head of ReputationDefender
Recent News
2025-12-09
Morningstar.com
2025-12-08
2025-12-05
Company data provided by crunchbase